Small update: No response on the complaint, but now I noticed that under full black, the screen is weirdly lit in the left upper part, as well as bits of its left side. I took the best picture that I could. The dead pixel is also visible.
Is this weird light something to worry about?
Whatever tests they're performing, a simple full black screen would've showed the dead pixels. You don't need eagle eyes to spot them and by saying two techs said everything is ok, makes this issue bigger than it should be.
I will keep you guys updated and I hope that the fourth screen will...
Hi all,
I ordered a laptop mid-April, received it in June and after a few days of using it, the laptop's screen completely failed and I had to RMA it. It came back somewhere in July with the screen replaced and... it had dead pixels. Again, RMA. It came back yesterday with a brand new screen(the...
Apparently I could've solved it myself. The screen is not connected properly, but, unfortunately, some of the back screws don't want to come out. RMA it is indeed.
Thank you all for your replies
Hi all,
I received my laptop 9 days ago and two hours ago the screen has gone mental. On full white it has only black horizontal lines. On full black it has multiple coloured lines and they brighten up gradually. I hope the attached pics are good enough.
I already contacted Tech support, but no...
