Recent content by daveeb

Thanks Style Evo, I did look at the drivers for the chipset and also the wireless card driver which were implicated. The former was "up to date" but digging further it is described as needing further installation, so the finger certainly points at that driver. The wireless network card updated...

Ha ha, sounds like you're at my level. I was quite sussed with windows 95 and to an extent XP but now it's all a bit of a mystery.

Indeed Ubuysa, you're right about the error logs and the mild paranoia they can induce and I've no intention of going back there any time soon. I only looked at hers after the unexpected reboot then unfortunately the hundreds of errors fuelled my borderline OCD to get rid of them. I did read...

Another update, I have managed to completely remove the WHEA errors by going to the PCI-express power settings and changing them from "maximum saving" to "off". Mr Google did tell me that there was an option for "maximum performance" rather than "off" but i assume they're the same thing or...

Just as an update Malwarebytes is now operating solely as an on demand scanner. The WHEA errors are still numbering at least 50-100 every day but there's been no obvious problems in the operation of the pc. I'm wondering whether I should just leave it be and wait to see if something specific...

Imgburn burns BD-R data discs really well, it's excellent software and is free.

ah thanks ubuysa that's interesting. I'd only installed MWB free version for on demand duties but I seem to remember it installed a trial of the full version without asking. I thought (wrongly) that the Avast install was smart enough to disable the MWB active antivirus as I've had this situation...

I ran this and the only download it offered was for a generic intel graphics driver windows 10 DCH with warnings that it will overwrite any OEM customised drivers installed by the manufacturer. It recommended sticking with the OEM drivers. There was nothing for the AX200 card which was reported...

Thanks so much for your time ubuysa, I'll do exactly that and see how it goes.

Hi ubuysa I finally managed to get the minidump file and the sys / apps logs. https://drive.google.com/drive/folders/15zdH7qs0m0PwTiz4t4liPrf7ZJQDdgbU?usp=sharing Unfortunately there was no memory.dmp file in C:\ windows or anywhere else I searched despite event viewer saying it had saved...

Thank you UBUYSA :)

Thank you very much for that detailed answer ubuysa. I don't think I'll be able to get on the pc for a few days now but in the meantime could you please explain to an IT dinosaur how I get these files to the cloud. I don't use services like onedrive. I have a google account but not sure how to...

Yes hopefully ubuysa will have some thoughts on this but many thanks for your input Martin you've been really helpful. I hadn't considered updates, not sure why as they've caused grief in the past.

There were also multiple windows driver updates at the same time.

Hi martin, could be a good shout. had 4 updates just prior to the Kernal Pnp errors (hundreds of them) on 18th The WHEA errors started around a day later (hundreds of these now). Not sure how helpful but updates were KB4023057, KB4601319, KB403057 and KB4580325.