Recent content by PQLaptop

Hi I did clean install and installed all the drivers back in using downloads section of my account in pc specialist. No crash so far but it does take a lot of time to turn on my laptop. I need to press the power on and off several times before it actually turn on. Where do I send this machine...

I just did. Hopefully it will sort things out. However I do have another problem, did I miss something for the installations?

Hi my laptop now sometimes won't boot or just stays on a black screen. No lights on the keys but I can see lights on my mouse. It takes a few turning power on/off to get it to turn on. What should I do?

Still crashing help me please

I have 5 optional updates that can be downloaded I already done it and I will see how it goes. Thanks!

hi everything has been updated ad this is the windows update page

Hi everyone, My laptop keeps on crashing after few hours of use specially when gaming. When I checked the evntvwr at run app I got this information all the time. The process C:\Windows\System32\RuntimeBroker.exe (DESKTOP-NPIEDOB) has initiated the restart of computer DESKTOP-NPIEDOB on behalf...

Thank you for your suggestions I done the things you said. Device manager shows nothing needs update. How do I save the results in HWMonitor? There are a lot of parameters and I can't record everything before the laptop goes black. I have done those with the bullguard still on so might as well...

Hi! It was an all in 1 package that I have and it comes with an installed Windows 10 anti virus and other programs. I am not really good at computer thats why we chose the option. When the display goes black, the keyboard lights are still on and I can hear the fan noise as well. I have a...

Hi! Thank you for your reply however I always plugged in my laptop whenever I use it and I have always set the machine to "never" sleep. I have a portable 2nd screen as well and it freezes when my laptops screen goes black.

Hi I recently bought a laptop just 4 months ago and I already encountered black screens while just watching youtube, searching on the internet or sometimes playing gaming. The laptop screen just go black, it can be turn back on but again the same thing happens. This is the spec of my laptop...