did you have 2 boxes? mine just came in one large not very strong box i did feedback to a manager that both boxes would make much more sense
all my components work fine just needed to change the case
i had the same issue but on the other side of my case you will need to rma it dont just take the glass as it wont fit properly.
its nice to know the double boxed yours mine was only a single box.
since you are worried about damage dont be i received mine damaged but pcs helped me out with what i wanted i got a refund on my case swaped the parts over to a new one and it all works great.
even with some quite major damage to the case everything worked fine
already spoke to pcs the system works fine i dont really want to have to send it back so have asked for a refund for the case then i can just buy another and swap everything over.
the box had one bit of damage on it and a ripped handle so i think it got dropped
this is what i ordered but I already have some parts ram, better cooling, ssd and 1000w psu
Case
FRACTAL MESHIFY S2 TEMPERED GLASS
Change to: CORSAIR iCUE 5000X RGB MID TOWER GAMING CASE
Processor (CPU)
AMD Ryzen 9 5900X 12 Core CPU (3.7GHz-4.8GHz/70MB CACHE/AM4)
Motherboard
ASUS® ROG...