Recent content by Sadge_Sean

I am not attempting to pursue my complaints on these forms, I am presenting my experience as to the level of service a company is providing that is associated to this forum. My last post is possibly a little less factual a little more opinion based as to be honest I feel I have the right to be...

Thanks SpyderTracks, but I can't see anything in my Junk/Spam folder. All communications from their standard and direct emails are shown in my inbox. Nothing since Saturday stating my RMA was received. I was informed in my last conversation that someone would return my phone call so I was...

Well, it has been over three working days now and I have yet to receive any form of communication or update from senior management. Even despite this being the internal process within PCS as stated by one of their engineers to me via telephone and in then following up in an email “Call...

Thank you Scott I appreciate that you are being active in this thread, you may have a personal relationship with many of the people at PCS via your moderation status and that has allowed you to build a foundation of confidence. Right now, from my perspective, that foundation doesn’t reflect the...

Hi Mustafa, With respect “I am sorry” and “apologies” are hollow words right now, I have been hearing these from PCSpecialist since the first time I had to get the system returned and every time since then from 6 different people (including yourself now). It doesn’t return the 6 plus hours on...

The box did not look tampered with but, it is not hard to reseal something. I am sure that PCS didn't ship it in its current state but, that doesn't excuse them from the litany of other issues prior to me receiving the PC. I am sure there are plenty of good people at PCS but, out of the 5...

An Nvidia RTX3090 is kinda hard to miss so I doubt it is loose in there :), thanks though. Before I had to return it the first time it was inside. This time there was no internal packaging for me to remove so I noticed the card missing as soon as I took it out of the box. When I posted this...

What a joke and where to start, I suppose as always it is best to start at the beginning. I am writing this to make the community aware as to my experience with using PCSpecialists and provide full transparency as to what may happen to them if they are contemplating procuring a system through...