I just had a manager call me back and tell me there’s nothing you can do, I owe the full £1700+ and the reason is I put a blanket in the box, I’m in tears at this. Never have I heard such negligence from a company, anyone in the world would know I did what I could to protect the system and your...
unfortuneatly I didn’t take any pictures prior to shipping I just sealed the box and thought nothing more of it. The case? Totally understandable, things happen, I’d suck that up and pay.
The gfx card with known faults being the only other thing damaged in transit, which is in the heart of the...
w
the guidance states - use pcs packaging
I did.
The guidance DOES NOT STATE your not free to include other items, so while I appreciate your comment, I have followed the guidance.
Final call of the night, no one to speak to, no
Help, I’m now left overnight panicing and stressed because no one can call me to sort this out.
I’ve also read pcs terms and conditions and came across this.
“Where collections are arranged by us, you still have a duty of care to ensure the...
I’ve just recalled, I can’t speak to a manager, no one can tell me what’s happening, I’ve just got to wait for a decision to be made, I’m just shocked and saddened by this whole thing. Trying to charge me £1700+ because I tried to protect the system it beggars belief.
I have an evidence folder on the system of the issues, including videos of the gfx card, I had long conversations with support to the point we tried everything, I was point blank told it was the gfx card and it needed an RMA. I did everything I was asked it just feels like pcs want me to pay for...
I have an evidence folder on the system of the issues, including videos of the gfx card, I had long conversations with support to the point we tried everything, I was point blank told it was the gfx card and it needed an RMA. I did everything I was asked it just feels like pcs want me to pay for...
Thankyou.
I’m inbetween tears and anger if I’m being honest, I don’t have £1700 to pay, and even if I did the issue ( gfx card ) was already known prior to sending the RMA, I also called the day they recived the RMA and was told no damage was reported and the box looked fine on the pallet.
My...
I brought a system, my 4-5th from PCS over the years ( upwards of £7-8000 spent with them over the years. I brought my pc for just under £4000 last year, i9 4090 and so on. I had nothing but issues with it since i got it, but not severe enough to want to RMA and have to wait a potential month...
Deciding to lump for the ultima review PC as I just cannot find anything close to it anywhere for the same price, what I need with it is a nice gaming monitor, budget is around £200, ill stretch it if I must but would rather not if I don't need to, suggestions?
also what is the deal between...
Hi all,
ive recently came into a bit of money and ive been talking all year about wanting a new gaming pc, my budget is £1100, would throw an extra 50 at it if it meant a lot to the build, what i also need is a new monitor for this build,
i have no build to link as im just lost with what to...