I fully accept that. I don't accept that it was packed damaged without proof.
I don't accept that the hundreds of happy customers are all accepting sub- standard products.
I just remembered I had a 3Com router and found you could access some of the admin pages without needing to authenticate just by using the full URL. One of them was the firewall.
I reported it to them and they actually replied to say "yeah we know. Thanks"
As far as I know they never fixed it...
I don't think that anyone is actually saying that they don't have the right to feel aggrieved but to suggest that a machine was boxed up damaged to that extent is a very serious accusation.
And to suggest that everyone else is lowering their standards by buying a PCS machine is just rude.
And in terms of security... I always say "as far as you know"
You would be amazed at the attacks and probes taking place on your router WAN interface - I had to bulk geoblock Russia, China, N Korea, S Korea and a few other places. The logs were literally full from those locations.
Well...
I had a BT business hub that had a WiFi range of around 6' and SIP ports always open even when you blocked them in the firewall. Nor could you change the hard coded BT DNS servers (and at that time even if you changed them on a client, BT's transparent proxy still used their own DNS)...
If Windows refuses to boot in UEFI mode then as above.
Is this the only setting it's losing? If other things like date and time are being lost then the other thing could be the CMOS battery needs changing (if that model has one).
I never use what the ISP sends, personally.
My setup is a virtualised HA pair of Sophos XG appliances with a free "Home" license and a bunch of AP55 access points dotted around the house.
I wouldn't recommend it for non-techie people and there are times it stretches my own networking knowledge...
https://www.theregister.com/2020/07/30/netgear_abandons_45_routers_vuln_patching/
45 Netgear routers they know are vulnerable, know have a real world proof of concept exploit but are refusing to patch!
TL/DR list of routers is here:
AC1450
D6300
DGN2200v1
DGN2200M
DGND3700v1
LG2200D
MBM621...