Recent content by Vince92

The only solution PCZ (german equivalent of PCSpecialist) offered me was another RMA. Since I use my laptop 50 hours a week as a working station I cannot wait 4-5 weeks until I get back my laptop. Right now I am living with it. Of course it got worse with more keys (W, A, S, D, C, Shift, Q...

Sorry for the language. That's definitely a quality issue and not solved by shifting the problem to the customer.

By the way my gaming performance also increased. Before the reinstallation of windows I got 100 to 115 fps in COD BO Cold War. Now I get 120-140 fps and this also confirms that the throttling was not only applied to the benchmarking. Right now I capped at -106,4 mV undervolting of the CPU. -108...

I called pcspecialist today. The contact said he would have to ask his supervisor if they can send the keyboard to me. A few hours later I got an email: They can't send me a keyboard, I would need to send it in via RMA. The banger: --> "The technician recommended that you always wash your...

Yes temps seem still too high. I am testing undervolting with ThrottleStop 9.2. I am at about -100 mV but got about 5-6% better score with ~4300. Unfortunately the temperature still reaches 95°C. Would be interesting what stats Barlew gets.

So I tested the two other modes: Office Mode: 3826 (this one had definitely lower clocks) Turbo Mode: 4023 (even lower than / on par with Gaming Mode)

It was Gaming Mode. I will test all three modes and log them to compare. But first I install all my programs back ;)

Hi everyone, thank you for your help. Unfortunately I did not find out who the culprit was BUT the reinstallation has been successful: From 2400 to 4072 points in Cinebench R20 It is also getting immensely hotter and louder :D

PCI\VEN_10DE&DEV_1AD9&SUBSYS_108A1D05&REV_A1 PCI\VEN_10DE&DEV_1AD9&SUBSYS_108A1D05 PCI\VEN_10DE&DEV_1AD9&CC_0C8000 PCI\VEN_10DE&DEV_1AD9&CC_0C80 --> did not found anything for these IDs Coincidentally I already reinstalled GamingCenter but still no difference.

Indeed I have an unknown device. I have all drivers from my downloads menu installed :( I have no idea which device this is. Edit: an analysis with Unknown Devices Identifier shows that it could be the usb-c port -> so thunderbolt? But the thunderbolt driver is installed...

I testet Call of Duty Black Ops Cold War (since it's free this week) and get 60fps wiht ray tracing on middle, rest on highest settings and hd textures installed. With ray tracing off I get between 100 to 115 fps. Other apps closed, plugged in and only on laptop without external periphery. I...

Yes I hope I have positive news in a few hours. What I really want to know is if the CPU is also being throttled while gaming or other heavy duty tasks... I just can't believe that only benchmarking tools are being throttled.

I did not order with windows. I installed windows 10 pro after getting the laptop in June.

Yes everything is installed and up to date. In order to exclude all potential influences, i am currently backing up the system and will reinstall windows afterwards. So that I have a fresh install, drivers and cinebench / hwinfo64 for benchmarking. If that is not enough I think I will contact...

Throttlestop does not show any Power Limit throttling. first run with hwinfo64 with columns: [current - min - max - average] second run with hwmonitor with columns: [value- min - max]