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I've tried both "Fix problems using Windows Update" and "Reset this PC" and unfortunately neither of them have helped.

Sure, here's a photo. Volume down has been working since I first got the laptop. Starting a few days ago it only intermittently works.

Both the Fn and F9 key are registering when pressed individually, but when I press them both together it almost never does what it's supposed to do (lowering the volume). The SHIFT key registers most of the time, but not always. In fact it's the same issue with the brightness keys. F11 and F12...

Thanks, I've done the check and F9 works fine when pressed on its own but doesn't work (most of the time) when pressed in conjunction with Fn. (other keys like F10 work fine in conjunction with Fn). Is there a way to remap the Fn functionality so that I can make one of the other keys work as...

A few days ago a couple of my keys have mostly stopped working. Maybe 1 in every 50 times I try FN + F9 to lower the volume it works, the rest of the time it does nothing. The SHIFT key also occasionally does nothing. I have all the latest Windows and Intel updates, and in Keyboard Properties...

On https://www.pcspecialist.co.uk/15-gaming-laptops/ the Ionico is advertised as offering 4050, 4060, and 4070, but when I click through to configure it only offers 4050. Is the 4070 available for this model?

Thanks, I did that and found out the issue. The chassis -- Ionico Series: 15.6" Matte QHD 165Hz sRGB 100% LED Widescreen (2560x1440) -- has been discontinued, so they need to arrange moving my order over to a different model. Quite the pain as it was the only one with AMD, QHD, 20mm thick, and...

For desktops. For laptops it's 9.1 days. My laptop has been in pre-production for 26 working days. I emailed support a week ago asking for information about the status of my order and they said they'd let me know when they had more information, but I haven't heard anything back yet. Emailed...

The specification for the 15.6" Ionico says that it's available with AMD Ryzen but I've been checking for the last few weeks and it's only ever available with Intel. Should AMD Ryzen be an option or is there a mistake in the specification?

Ah, thanks. 3000 might be a bit above my budget and I wouldn't want to have to wait until Feb/March to play newer games like Cyberpunk and AC Valhalla, so I guess I'll get a new laptop now. Thanks.

Is there any expectation that the RTX 20 series will have a price reduction any time soon? Like OP I'm looking to buy a new laptop but unsure if I should wait a couple of weeks or just order now.

Hi, I'm having an issue with my newly-arrived Proteus V. The screen doesn't wake after sleeping (whether by closing the lid or by selecting "sleep" from the power options). The keyboard lights and fan turn on and so I know it's at least partly waking, but not the screen which remains off. I've...

I'm looking to buy my first gaming laptop and this is just about the best I can get on my budget (~£1,200): Chassis & Display Proteus Series: 15.6" Matte Full HD IPS LED Widescreen (1920x1080) Processor (CPU) Intel® Core™ i7 Quad Core Processor 7700HQ (2.8GHz, 3.8GHz Turbo) Memory (RAM) 12GB...