Ive just checked mine, by any chance have they plugged the strip in the wrong way round? My strip was plugged in so the power for it was on the wrong pin. If youre talking about just the strip that is :)
I recently bought a new pc and can not figure out how to control the RGB fans on it. (https://www.currys.co.uk/gbuk/gaming/pc-gaming/gaming-pcs/pc-specialist-vortex-st-s-gaming-pc-intel-core-i7-rtx-3070-2-tb-hdd-512-gb-ssd-10215405-pdt.html) Is there something i'm missing, ive tried both the...