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  1. K

    PCSPECIALIST Backlight not working: OPTIMUS SERIES RGB BACKLIT

    I hope that fixes it. I'll leave an update once we get a reply.
  2. K

    PCSPECIALIST Backlight not working: OPTIMUS SERIES RGB BACKLIT

    Yeah we did. We can only download version 1.1.0.24
  3. K

    PCSPECIALIST Backlight not working: OPTIMUS SERIES RGB BACKLIT

    We did all of these things. We immediately removed bullguard, device manager is fine, all of the other function keys work, and the icon is there (we can open the control center just fine too, and the turbo button also changes the setting in the control center). We did also call and email...
  4. K

    PCSPECIALIST Backlight not working: OPTIMUS SERIES RGB BACKLIT

    I attached the specs. Windows was pre-installed. Just had to update it. We also (manually) installed the latest nvidia drivers.
  5. K

    PCSPECIALIST Backlight not working: OPTIMUS SERIES RGB BACKLIT

    I checked the BIOS, but I'm pretty sure there isn't any option regarding the backlight in there.
  6. K

    PCSPECIALIST Backlight not working: OPTIMUS SERIES RGB BACKLIT

    Hi, @dynomutt0 , @enla_est89 , have you heard back from PCSpecialist? We're having the exact same issue with the laptop we just received. Same chassis (TongFang GK7IDR) and the control center version that we can download from the account page is also the 1.1.0.24 one. It allows us to pick a...
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