Thank everyone that helped me. I waited for the tech support from pcspecialist.nl and they suggested this fix:
I don't have the issue anymore! That's great. Thanks again everyone for your time.
Took the plastic tape off the wifi card, removed carefully the antennas from the card (noting the color position), unscrewed the card, removed it, re-inserted it, rescrewed, placed the antennas in their original positions taking care they were well seated, reattached the plastic tape.
I'm at loss. I reseated the antennas, now 5G works, but the drop during gaming is still there. Only on 5G, 2.4 is fine. I will wait for the support service to answer to my message and stick to 2.4 now for gaming and 5g for anything else.
Anyway, thank you all for the time you have dedicated me.
Ubuysa you have been absolutely terrific! Kudos to you.
I will try to set the antenna back into place as soon as I find the proper way to open the back panel. I removed all the screws but it stays firmly in its place and for obvious reasons I don't want to use open it through brute force. it's...
Thank you, I will. I sort of fixed the problem, or at least understood that the issue relates only to the 5G network, not the 2.4G. The connection using the 2.4 is stable even when gaming, but the 5G has issues. Due to the MESH settings in the router, my theory is that the card switched to the...
Thank you Jamie but I don't have any link speed option in the properties of my card. The power management options are already turned off but still to no avail.
Thank you very much for your input. However, none of those did the trick. Do you think it might be a fault with the card itself? I thought that maybe if the load increases due to gaming the wifi card might not get enough power to function properly or something like that, but I am not skilled...
Sorry if the specs are in Dutch, I purchased it through pcspecialist.nl but my English is better than my Dutch still, so that's why I am asking here.
Full spec:
Chassis and display Defiance-serie: 15.6" Matte Full HD 144Hz Pantone-gevalideerd 72% NTSC LED-breedbeeld (1920x1080)
Processor...
it happens with several different games, not just one, even singleplayer ones (which use online services like origin connect etc...). If the problem was with the game server using an external adapter would not solve it, but it does, and it would not drop the connection entirely, just the...
Hi Pcspecialists,
I received my order (Defiance-serie: 15.6", Intel® Core™ i7 8 Core 10875H, NVIDIA® GeForce® RTX 2070 Max-Q, 16 GB Corsair 2666, GIGABIT LAN & KILLER™ WIRELESS-AX 1650 M.2 GAMING) a couple of days ago, and I keep having connection issues during gaming.
The connection itself...