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Unfortunately, the 6 year old AIO packed in the other week. It's the 23.6" Maestro with an i7 quad core processor. It was my old PC before I gave it to my wife. After discussing options with PCS and realising that I'd need to spend money up front (as it's out of warranty) to send it back plus...

Hello, The AIO that my wife now uses is not 'turning on'. I've checked the power lead and also plugged directly into the wall socket rather than athe surge protected extension. The only thing I can see is the light by the on/off button that blinks about every three seconds when I continuously...

I have the Fractal Focus G Black Gaming Case and two front USB ports and what seems to be 6 rear USB ports. Please can someone tell me what the different colours of USB port mean? I'm colour blind and can't easily identify the 3 different colours I have and what these mean. Thanks

I received my new PC a few weeks ago and in all fairness, I'm well pleased with it. However, I did report within a few days that the Internet download and upload speeds were inconsistent and sometimes very slow, even though the PC sat right next to my new one was having no such problems. Tech...

I've been using Windows 10 File History on my current PC for a couple of years and fortunately never had to recover data. I can see that the files/folders are being backed up automatically etc. When I delete files on my HDD it doesn't delete them from the File History, meaning that my File...

After some weeks, including changing my mind on even getting a new PC, I've finally got a spec that should easily meet my needs and max budget. The main use is for photography processing (Lightroom and Photoshop), the rest, just standard Internet stuff, word processing etc. I've not gone for a...

I'm just a short step away from deciding the final spec I'll be ordering from PCS. However, there's still a few niggly things eating away at me. I use Lightroom and Photoshop a lot for photo editing; sometimes singly and other times I export back and forth between the two. I currently have...

I've decided to stick with an AIO PC for my new purchase (for a variety of reasons). I know the proposed new PC will be better/faster than what I have now, but I would like to get some confidence regarding how much better an experience and performance I can expect. I don't do gaming but I do...

In the past I've bought two AIO PCs from PC Specialist (the first many years ago has is an Intel i5-3rd gen and my current one an i7-4790S 3.2 GHz). To fair, I've been exceptionally happy with both (my wife uses the i5 but it's beginning to creek). My main use is for photo processing and I...

Apparently, the new Windows 10 Build doesn't work correctly with PC's that have an Intel Atom 'Clover Trail' processor. My AOI which is a couple of years old from PC Specialist, has an Intel Core i7-4790S @3.2Ghz. How do I find out if it's one of the 'clover trail processors before I decide to...

Don't know whether anyone has suggestions on this issue, but I've searched the Internet and can't find similar. My Samsung CLP 365W printer is connected to my Windows 10 AIO Desktop using a WiFi connection. It has been working absolutely fine since it was set up almost about 9 months ago...

As the title suggests, my wife's Powerglide AIO seemed to eventually ignore our constant declining to install Windows 10 . . . and went ahead and did it !! My wife doesn't want Windows 10 on her PC (as I've had a number of problems with in on my Maestro AIO). So yesterday, I used the facility...

This may seem like a software issue, but it's now been suggested by Adobe that it could be a hardware related issue. My i7 16GB RAM Maestro AIO Desktop has an integrated 4 in 1 Card Reader. It runs Windows 10. I'm an enthusiast photographer and upload all my photos using the SD slot on the PC...

I've just recently received my Maestro II from PC Specialist and now most of the way through personalising it and copying documents etc from the old PC. 1. Part of my delivery included a PC Specialist Windows 10 Home CD - External Recovery Media. Please can someone confirm that this is the disc...

I'm not sure if we're allowed to ask software related questions on this Forum, but here goes: Just received my AIO today and currently going through setting eveything up. I've inserted my Samsung Laser Printer CD in the drive and when I attempt to execute it I get a message box saying "User...

I'm still trying to get a definitive answer from PC Specialist on this question . . . . Will the Integrated 4 in 1 Card Reader (SDXC/MMC/MS/XD) that I have configured as part of a Maestro AIO read/support standard SD cards and SDHC cards that I use in my camera? Sorry I'm not familiar with...

For the last couple of years I've been using the Windows Backup & Restore program to automatically backup at 9pm every evening. I've been using a 300Gb Verbatim external hard drive. In recent weeks, I've noticed that the amount of space available for backup is decreasing (and the reason for...

Hi, Whilst trying to resolve why all of a sudden my camera "cannot be detected" (it's worked fine every day for the last 12 months) I decided to load Canon's Digital Camera Solutions Disk into the CD drive and the door wouldn't open when I pressed the eject button. I noticed that the light was...

Hi all, I have a PowerGlide Performer: 21.5" No Touch Full HD Screen (1920x 1080) only a few months old. I've rarely used the cd/dvd drive, but today when inserting new Printer Software CD, the drive wasn't recognised. I tried a music CD and still not registering. Checked Control Panel and...

Please can you tell me whether the standard Windows 7 backup utility backs up Windows Live Mail folders? The Help information isn't clear to me on this . . . just seems to say that it will back up everything in All Users. Thanks