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Wow, since I last looked this morning I now have a whole raft of driver files in my download area. I think i'll have a play with those and then update this thread with the results. Thanks Scott and Martin for your help. Codie

yes....wiped the system, recovery and data on the 500Gb drive but I do also have a 2TB data drive

The only stuff I have available in my account download area is the windows iso file and I can't download that as it keeps failing after 1Gb of data....even tried downloading on another machine...same problem. Nothing else in there. Don't want to sit in a queue of 30+ callers to ring tech...

Whole machine just locked up on me and I had to power off. I think I'm going to have to restore the system again after making the latest changes

Hi Scott, used the intel chipset assistant software to identify the system so downloaded and installed the drivers suggested....guess what? no change, still got the three devices with no drivers but wireless, Bluetooth and Intel graphics all got updated.

Apparently I'm now up to date, no more downloads available but still have the same three devices with no drivers installed in device manager.

Hi Martin, The only update available is the cumulative update for H2 which I'm trying now. Shame is I think it was that that broke the O/S in the first place. I've only had the machine just over a week!!

Hi, I have just reloaded an Optimus Pro11 laptop thanks to a Microsoft update issue. As I'm unable to download my rebuild iso file from PCS I have used the latest one from the Microsoft store The reload is now working but I am left with three devices in device manager that I simply cannot find...