Hiya, i've had a response from the PCS complaints team who described the situation clearly and apologised for the inconvienience. Much more the service i would expect. The agent in question was in training and has been spoken to :)
That was my first idea, however the Live chat was unavailable and has been everytime i tried it. I was even constantly checking while on the phone, but thankyou.
It sounds like I had the misfortune of dealing with that lad, I would try calling again but ive already wasted a large portion of my day on hold. I will try emailing the support email again as i havent had any reply for over 2 days. They seem like a difficult company to get hold of and makes me...
I have just waited on the phone for 1hr 40 minutes to enquire about the NOVA 15 Laptop as they are advertised as supporting an RTX 2070 GPU however the only options in the configurator are the 'GTX 1660 Ti' & 'RTX 2060' so i called to enquire whether it was out of stock, discontinued or was...
