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It was indeed the graphics card that was the problem so I'm going to need a new one of those sent out. RAM and all was removed, tried it with the other graphics card from the old PC and it worked fine

Couldn't have been something easier like RAM needing reset

So it's seeming more and more like a graphics card issue

I do have a white light on but I have no idea which light it is. A green light appeared briefly but it went off after a maybe a second

I never thought about that, I'll check tomorrow as I'm about to head to work but how would one fix a flaky RAM if that was the issue?

I had also thought it might be the HDMI cable, I doubted it but had to cover all bases so used the one from the monitor and my PS4

Nope, I used my monitor that is still fairly new as its only around 2 years old. My friend has an older monitor than mine and it worked fine with his PC from PCS and I have another who also didn't have any problem with his old monitor and his PC from PCS.

Good to know I'm not alone in this, I'll let you know if removing the GPU and double checking all the wiring does anything, if not I think we'll both have to send them back to PCS for them to fix

Honestly, I tried PCS the day it arrived, I called their tech support, got all the way to the phone ringing after an hour and 45 minutes for someone not to pick up and send me right back to the last in the queue. I've also sent two emails, one after they didn't pick up the phone and the other...

How did this turn into a chicken or the egg debate? But anyway If you look at the T&C above that it mentions another person installing components but that's fine, I won't ask him to check the other graphics card in it or if it has to be authorised personnel then he could maybe talk me through...

Using a straight HDMI to HDMI cable. I'll have to get my friend to come over again then since he's more confident with taking pc's apart and such, he added parts to my old PC so I trust him more than I trust myself with this but I suppose it's something to try while waiting to get a reply from...

But would removing the GPU fix the problem? That's the thing is we can't get the monitor to pick up the signal when the monitor is perfectly fine and working. It's a matter of what else could we do to try and fix it, has something got loose when they packed it or in transport. All the fans spin...

Hi, so I'll be the first to admit that I'm not the most confident about fiddling with PCs thus why I ordered one from PC Specialist, it arrived on Monday and my monitor isn't getting any signal. The monitor isn't an old one, maybe 2 years old at most and it works fine but it's not getting the...