I agree.
I did scour the internet a bit though, and I saw PCS were hiring more RMA technicians about a month ago.
They should probably sack them though as it only seems to be getting worse! 😅
Exactly right. I guess customers having to wait a long while is a small trade of for them, whilst cutting down on fixed costs.
To me, I'm just curious as to how many systems there are in the queue, and how many technicians they have in the RMA department.
For systems to be looked at after a...
My god, that is ridiculous in my opinion.
They CLEARLY don't have enough staff members/space to social distance in order to handle the RMAs.
I am really hoping that mine doesn't take that long. What about people who rely on their PC's for their job? They can't just not work for a month and a...
Well thanks a lot for your help sir and I appreciate your punctuality when replying to posts!
I'm sure you have a suggestions channel, but I think that a nice system would be to see where abouts in the queue your PC is?
Yes but what I’m saying is you don’t know exactly that each system will take 4 weeks to get to the front of the queue, it depends on the type of faults each system in the queue has which therefore speeds up/slows down the process.
I appreciate the information, and I have a question, are you a...
I see you have mentioned that it is taking around a month, but I have been chatting to a guy over discord who said his only took 6 days, this is in April.
So surely it depends on the fault/stock, not that it's ALWAYS going to be 4 weeks+?