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I was talking about FedEx. PCS answered almost immediately both times I phoned

Same here but got through on third occasion. Useless

About two weeks before mine comes so, providing of course that they can locate it.

Mine was due today. No tracking update since it was in Leeds last Thursday. Phoned FedEx and my case has been escalated. I should receive an email. 😳

And less likely to get damaged 😅