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Yeah, I asked PCS about it and they said they weren't charged and I haven't been either, but there is a note on the tracking document saying customs charge so I'm really not sure what happened there, really weird.

I have some great news! The PC did not infact go to France! Thanks for all the support everyone, I'm so happy it has arrived! Turns out there was a customs charge (strange I know, seeing as it went from the UK to NI) which caused the delay, but it has finally arrived! I was trying to attach a...

Well as far as I know it hasn't been to France. 😂 Today is supposedly the day the delivery depot expects it, although I'm surprised it took even that long if it left the collecting depot on Wednesday night, you would've thought it'd have got there late yesterday. They deliver until 9pm so I'm...

Yeah, PCS have been really good with communication about the issue and to be fair, it's more the courier that is hold up. The status has changed to "out for delivery" but I'm starting to think that status is just for when the pallet leaves the collecting depot, because the delivery depot have...

So, the PC was supposed to get here today, but the status was stuck at "at delivery depot." I looked up the depot that was supposed to deliver it to me and cotacted them, turns out it still hasn't left the depot that collected the PC from PCS and apparently my local depot doesn't expect it to...

Yeah, I had actually sent a message to PCS before my tracking number changed because I only had the "pallet not sent" message at that time but PCS have actually got in touch with the courier already which I really appreciate! Apparently everything is fine and it should be here by the 26th. It's...

Hi there, this is probably nothing, but I was wondering if anyone else has had a similar experience or if it's something I should be concerned about. I ordered a PC from PCS recently and it was dispatched as of yesterday, it is being dispatched through Palletways , but i've ended up with two...