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Okay so after speaking to michael the manager at PC specialist they have agreed to take the Pc back and have a look to see what the issues are, they have confirmed they will test all units for the PC and if still within warranty they will replace free of charge, they have advised that should the...

Thanks @SpyderTracks for your assistance - I’ll speak with PCS escalation point today or tomorrow to see what they can do for me, if not i’ll try what you are saying. could i potentially save the logs to a USB stick and try on another pc?

Hi, the issue i’ve got is that my PC will not stay on long enough for me to download the logs and upload to cloud storage :( i can barely get into windows for 2 minutes without a crash

How would i find out what has been causing the crashes? on event viewer I’ve checked and it gives a lot of “warnings” but no critical when the crashes occur.

The issue i am having, is when i load up the PC, after 2-3 minutes it simply just restarts without any warnings. If i have audio in my ears then the audio crashes and vibrates the same sound in my ear for 3-4 seconds whilst it’s crashing , when the PC then restarts it doesn’t even load the bios...

Specs: Case CORSAIR iCUE 5000X RGB MID TOWER GAMING CASE Processor (CPU) AMD Ryzen 7 5800X Eight Core CPU (3.8GHz-4.7GHz/36MB CACHE/AM4) Motherboard ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready! Memory (RAM) 32GB Corsair VENGEANCE DDR4 3600MHz (2 x 16GB) Graphics Card...

Hey all, Hope everyone is looking forward to the build up to christmas :) I just want some advice on a matter really. (apologises it’s quite long) When i purchased PC from PCS back in 2021, i was keen and looking forward to my brand new Pc. This was a massive upgrade from my previous PC and...