BSOD after windows update

Sick Mick

Sick Mick

Active member
So last night I shut my laptop of and performed an update. This morning I got into windows and it quickly froze. After this I can barely get past the PCSpecialiast logo before it either freezes or BSOD appears

I managed to get a picture of some missing drivers. Could these be the problem?

F21AABF3-BEA4-49A1-826E-530B8D45BC6C.jpeg
 
Sick Mick

Sick Mick

Active member
I can’t get into a stable safe mode to even poke around.
I’ve tried:
Start-up repair
System restore
Uninstall updates

would a recovering Windows from a system image file work?
 
ubuysa

ubuysa

The BSOD Doctor
Was the update a long one? It may have been and upgrade to 2004? If so it would seem to have lost your drivers.

If you have an earlier image then yes, that should recover you to the point at which you cut the image.
 
Sick Mick

Sick Mick

Active member
ubuysa said:
Was the update a long one? It may have been and upgrade to 2004? If so it would seem to have lost your drivers.

If you have an earlier image then yes, that should recover you to the point at which you cut the image.
Click to expand...

It was fairly brief. I will try the image.
Thanks for the fast response
 
Sick Mick

Sick Mick

Active member
Now no matter which boot option I select in BIOS it takes me to the windows setup screen where it will eventually crash or freeze.
 
ubuysa

ubuysa

The BSOD Doctor
That sounds like a problem with the DVD. On another PC download the Windows Media Creation Tool and use that to make a bootable USB stick (8GB) containing the latest version of Windows 10 install files. Then boot that USB stick.
 
ubuysa

ubuysa

The BSOD Doctor
Boot the USB again and choose Repair My Computer. Navigate to the command prompt and run a chkdsk /f on the system drive if its an SSD. If its an HDD run a chkdsk /r.

It's also worth running the memory diagnostic in there too. It's not the best memory test but it's worth running since it's there (I think).
 
Sick Mick

Sick Mick

Active member
ubuysa said:
Boot the USB again and choose Repair My Computer. Navigate to the command prompt and run a chkdsk /f on the system drive if its an SSD. If its an HDD run a chkdsk /r.

It's also worth running the memory diagnostic in there too. It's not the best memory test but it's worth running since it's there (I think).
Click to expand...
The type of file system is NTFS
Cannot lock current drive
Windows cannot run disk checking on this volume because it it write protected
 
ubuysa

ubuysa

The BSOD Doctor
Sick Mick said:
The type of file system is NTFS
Cannot lock current drive
Windows cannot run disk checking on this volume because it it write protected
Click to expand...
That mightbinducate a disk error. Try chkdsk /f (or /r if an HDD) with /x. The /x forces a demount of the drive first.
 
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