Checking Media Presence... Media Present... error

[TMurfin]

Hi,

I have a Gaming Desktop PC, AMD Ryzen 5 3600, 16GB RAM, 1TB HDD, 240GB M.2 SSD, NVIDIA GeForce RTX 3060
I was just browsing then the computer froze then a few minutes later it went to a black screen then a messaying saying "Checking Media Presence... Media Present... Start PXE over IPv6 (but sometimes says IPv4).

I can then access a UEFI BIOS Utility menu thing but dont know what to do in it. I've tried restarting my computer but it keeps doing the same thing.. Can anyone please help?

I have provided a screen shot of the "Boot" section in the UEFI BIOS Utility and the "SATA" info as this may have something to do with it?

Thanks,
Tom

 

[Martinr36]

Is third a PCS machine if so please post full specs from your orders page, if not we'll be unable to help as this forum it's dedicated for PCS customers, I which case try rooms hardware which is an open forum

 

[TMurfin]

No this is not from PCS. I was informed to post on here to see if anyone could help, i didnt realise it was PCS only. What is rooms harware? A different website? Could you link me please?

 

[Martinr36]

Tom's hardware

 

[Scott]

Looks like your primary drive has failed. I would contact the supplier/manufacturer of the PC or drive for warranty assistance (if still covered). As stated above, this forum is for PCS customer support etc