Dpd

Gr4

Silver Level Poster
LOL who is the logistics expert that works out these delivery routes for dpd drivers, their depot is 7 miles from my house, i see the driver in my village delivering, he then goes to next village,he is now in bloody Neath lol, i suppose he will come back to our village to deliver my package after his tour of south wales lol :surrender:
 

LFFPicard

Godlike
The route is planned out based on delivery times, all Pre 9 first, then Pre 12, then everyone else. Then collections.
Seems silly, but yes they could end up delivery in the same street twice. You could say well why cant they deliver mine as I am 10 houses down from the Pre 9.. Well they could, but if they did that for everyone then they wont make all the Pre 9 and Pre 12 deliveries.

It's fair and efficient, even though it doesn't seem so ;)
 

Gr4

Silver Level Poster
Gr4................Did it arrive?

Yes eventually 6:00pm I tracked him everywhere,he passed my house 3 times more or less,they where supposed to deliver between 4-5pm ,at 5 pm i saw him drive back to the depot then got emails to say he was delayed and would deliver my goods by 6pm which he did.Box undamaged and new Azure system running a dream.But as LFFPicard said they have before 9 and 12am drops to do before yours which i never thought about, Anyways its here and running sweet
 

RType23

Bronze Level Poster
Yeah I understand the frustration, I'm up in the Brecon area and our driver is out of the Builth depot. We are however always and without fail last of 40-60 deliveries.
 

Gr4

Silver Level Poster
Yeah I understand the frustration, I'm up in the Brecon area and our driver is out of the Builth depot. We are however always and without fail last of 40-60 deliveries.

Builth i have relatives there, our family is originally from Abergwessyn
 

Naiphe

Bronze Level Poster
Can I ask; how did you know the planned delivery was 4-5pm?

My order just got dispatched ( !!! ) but im worried they will try to deliver it when I'm taking my son to or from school. Did you have to ring them to specify a time or did they ring you?
 

LFFPicard

Godlike
You would usually get and email or a text with a 1hour timeslot on the morning of delivery.
You will also get the tracking number and can see a live update on where the driver is, what delivery number you are, what delivery number the driver is on. It will even tell you the drivers name and show you his location on the map that updates in real-time.
 

Gr4

Silver Level Poster
Can I ask; how did you know the planned delivery was 4-5pm?

My order just got dispatched ( !!! ) but im worried they will try to deliver it when I'm taking my son to or from school. Did you have to ring them to specify a time or did they ring you?

I had an email and a text to say 4-5pm then the option to live track
 
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