Error code 0xc0000005 running RTW2

[patmcg205]

Afternoon Guys,

Hoping that you can help me out.

When playing RTW2 I get an instant crash to desktop once I hit the start battle button after army deployment. I believe the above error code relates to either a bios update or sound card driver update. Any ideas, my spec is below?

Thanks in advance



Case FRACTAL DESIGN ARC MIDI R2 MID-TOWER CASE
Processor (CPU) Intel® Core™i5 Quad Core Processor i5-4670 (3.4GHz) 6MB Cache
Motherboard ASUS® Z87-A: ATX, USB2.0, USB3.0, SATA6GB/S, SLi, XFIRE
Memory (RAM) 8GB KINGSTON HYPER-X GENESIS DUAL-DDR3 1600MHz, X.M.P (2 x 4GB KIT)
Graphics Card 2GB NVIDIA GEFORCE GTX 770 - 2 DVI, HDMI, DP - 3D Vision Ready
2nd Graphics Card NONE
3rd Graphics Card NONE
Memory - 1st Hard Disk 120GB KINGSTON HYPERX 3K SSD, SATA 6 Gb/s (upto 555MB/sR | 510MB/sW)
2nd Hard Disk 1TB WD CAVIAR BLACK WD1002FAEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)
RAID NONE
SSD CACHE DRIVE NONE
1st DVD/BLU-RAY Drive 24x DUAL LAYER DVD WRITER ±R/±RW/RAM
2nd DVD/BLU-RAY Drive NONE
Memory Card Reader NONE
Power Supply CORSAIR 750W ENTHUSIAST SERIES™ MODULAR TXM-750 V2-80 PLUS®
Processor Cooling Super Quiet 22dBA Triple Copper Heatpipe Intel CPU Cooler
Extra Case Fans NONE
Fan Controller NONE
Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities WIRELESS 802.11N 300Mbps PCI-E CARD
Wireless Router NONE
USB Options MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Modem NONE, I WILL BE USING BROADBAND
Firewire NONE
TV Card NONE
Power Cable 1 x 2 Metre UK Power Cable (Kettle Lead)
Operating System Genuine Windows 8 64 Bit - inc DVD & Licence
DVD Recovery Media Windows 8 (64-bit) DVD with paper sleeve
Office Software NO OFFICE SOFTWARE
Anti-Virus NORTON ANTI-VIRUS 2013 - 1 Year Licence for 1 PC *SPECIAL*
Monitor AOC I2369VM 23" Widescreen IPS Monitor - 1920 x 1080, DP, HDMI
2nd Monitor NONE
DVI-D & HDMI Monitor Cables NONE
Eyefinity / GeForce 3D Vision NONE
Keyboard & Mouse LOGITECH® K120 USB KEYBOARD
Mouse NONE
Gaming Mouse Pad NONE
Speakers NONE
Webcam NONE
Headsets NONE
Surge Protection 6 Socket Compact 2M UFO Surge Protector
Cable Tidy NONE
Printer NONE
External Hard Drive NONE
Warranty 3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Home Installation NONE
Data Recovery NONE
Delivery STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time Standard Build - Approximately 8 to 10 working days
Miscellaneous FREE SPLINTER CELL BLACKLIST GAME with GTX 660 & 7 Series GPUs!

 

[ubuysa]

Where are you seeing the 0x00000005 code? You mention a crash to the desktop so it's not a Blue Screen error then? Is the error coming from the game or from Windows?

 

[Yamikotai]

Make sure you have the latest GPU drivers. Otherwise, I suggest you wait for RTW2 to update as it's been a very buggy release for it.

 

[patmcg205]

Hi Guys,

It's a windows error saying RTW2 has stopped responding. If I then go into the event log then the error code against the event is 0x00000005.

All drivers are up to date for GPU and Audio. Anyway I can check things are functioning correctly? PC is only 1 week only! :-(

 

[steaky360]

Hey there, I'd suggest re-installing the game in the first instance. Check your drivers are up to date (it is unlikely to require a bios update but the sound card might).

 

[Yamikotai]

All drivers are up to date for GPU and Audio. Anyway I can check things are functioning correctly? PC is only 1 week only! :-(

In that case I reckon it is an issue with the game itself, which has had a notoriously buggy release. They are doing weekly patches to fix things, so I suggest you just wait or do the Autocomplete Battle option.
Your PC is very likely fine.

 

[ubuysa]

In that case I reckon it is an issue with the game itself, which has had a notoriously buggy release. They are doing weekly patches to fix things, so I suggest you just wait or do the Autocomplete Battle option.
Your PC is very likely fine.

I'd be tempted to agree with this advice. The 0x5 bug check is pretty rare, it's much more likely to be the game.

 

[patmcg205]

HI All,

Thanks for the advice. I'll just leave it until a couple of the patches have been released and see what happens then.

Thanks again.