Sorry, I missed that earlier.
I tried that last night and it said everything was fine. I'm clearly not an expert (I'm an idiot) but I think it's a computer issue rather than a network issue due to all other connected devices being fine.
Ethernet Issues Connecting To Internet
- Thread starter ROSS2309
- Start date
I tried that last night and it said everything was fine. I'm clearly not an expert (I'm an idiot) but I think it's a computer issue rather than a network issue due to all other connected devices being fine.
Lasted a lot longer - maybe 5 hours - but that's it just dropped the ethernet connection and defaulted to WiFi again so not fixed unfortunately.
B4zookaw
VALUED CONTRIBUTOR
And when the Ethernet drops (and WiFi disabled) what do you see with ping test you did earlier?
It looked similar to the one I did earlier but with higher minimum, maximum and average. I didn't copy the info unfortunately.
I've changed the DNS settings as you suggested so waiting to see what effect that has, if any.
I've changed the DNS settings and also bought a new ethernet cable from Amazon which is coming tonight.
Trying everything here 😂
I'm really sorry guys but still the same issues.
I've got a new ethernet cable, tried changing the DNS settings but getting a short period of internet using the ethernet connection then it dropped and goes onto the Wifi connection. Which itself it's great and cuts in and out. Again, all other devices on the network are fine.
This desktop was working fine until Monday then all these issues.
Any other suggestions?
I've got a new ethernet cable, tried changing the DNS settings but getting a short period of internet using the ethernet connection then it dropped and goes onto the Wifi connection. Which itself it's great and cuts in and out. Again, all other devices on the network are fine.
This desktop was working fine until Monday then all these issues.
Any other suggestions?
No worries!
I just tried plugging her laptop in and it works fine using the ethernet cable. So weird!
Martinr36
MOST VALUED CONTRIBUTOR
That would suggest that it's definitely something with your pc, so I'd suggest giving PCS a call, explain everything that's been tried, even point them to this thread, and arrange an RMA
I dropped them an email earlier and they got me to try a few things but no joy.
Hopefully I can get someone to remote in first and have a look rather than return it.
Thanks for your help!
RichLan564
Bright Spark
Bit late to this and don't know if this has been suggested but can you go to Command Prompt (type CMD in the search bar) and type
ipconfig /all hit enter and copy/paste, sounds like a default gateway/IP issue to me
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-IRB8S78
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Realtek Gaming GbE Family Controller
Physical Address. . . . . . . . . : D8-5E-D3-52-D0-11
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2a02:c7e:42d7:2400:f158:b4c6:a4e5:6afa(Preferred)
IPv6 Address. . . . . . . . . . . : fd69:adc7:138f:0:f158:b4c6:a4e5:6afa(Preferred)
Temporary IPv6 Address. . . . . . : 2a02:c7e:42d7:2400:44b3:9ad8:2d8c:4680(Preferred)
Temporary IPv6 Address. . . . . . : fd69:adc7:138f:0:44b3:9ad8:2d8c:4680(Preferred)
Link-local IPv6 Address . . . . . : fe80::f158:b4c6:a4e5:6afa%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.21(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 08 September 2022 09:25:05
Lease Expires . . . . . . . . . . : 09 September 2022 09:25:04
Default Gateway . . . . . . . . . : fe80::7250:afff:fe41:e5a9%10
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 148397779
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2A-7F-90-EA-D8-5E-D3-52-D0-11
DNS Servers . . . . . . . . . . . : fd69:adc7:138f:0:7250:afff:fe41:e5a8
8.8.8.8
8.8.4.4
fd69:adc7:138f:0:7250:afff:fe41:e5a8
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 52-2B-73-A5-0F-86
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 10:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 50-2B-73-A5-0F-86
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter WiFi:
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Realtek RTL8192EE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : 50-2B-73-A5-0F-86
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2a02:c7e:42d7:2400:681e:6692:c1a3:4375(Preferred)
IPv6 Address. . . . . . . . . . . : fd69:adc7:138f:0:681e:6692:c1a3:4375(Preferred)
Temporary IPv6 Address. . . . . . : 2a02:c7e:42d7:2400:e93e:1e69:46d4:2c46(Preferred)
Temporary IPv6 Address. . . . . . : fd69:adc7:138f:0:55f:b8e4:59fe:420e(Preferred)
Link-local IPv6 Address . . . . . : fe80::681e:6692:c1a3:4375%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.22(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 07 September 2022 22:53:17
Lease Expires . . . . . . . . . . : 09 September 2022 09:25:02
Default Gateway . . . . . . . . . : fe80::7250:afff:fe41:e5a9%12
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 240135027
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2A-7F-90-EA-D8-5E-D3-52-D0-11
DNS Servers . . . . . . . . . . . : fd69:adc7:138f:0:7250:afff:fe41:e5a8
192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
RichLan564
Bright Spark
Hmmm, all looks OK, have you got anything else on the network that you have manually set an IP in?
I don't think so. There's my desktop, 2 laptops, my phone, Sky Q Box and an Amazon Echo. That's it.
They were all there at the weekend when it was working fine.