pandanasbearz
Member
Hi everyone,
I received my PC about 3 weeks ago and ever since then I get the occasionally BSODs saying Kernel_inpage_error. I have checked online and found that the problem is a failing HDD. I'm pretty convinced it is as when I rebooted from a BSOD, it says "windows was temporarily unable to read from your hard drive". However, I have 2 hard drives in my system, a primary boot SSD and a HDD where I put everything except core programs on and I am not sure which one is failing. I would say it is the HDD that is failing as every time it BSODs I was playing a game installed on the HDD but I can not be sure.
Is there a program I could use to check which one is failing, or is the problem totally unrelated to the HDD?
Addtionally, here is some additional information:
- Unplugged and reconnected the PSU cable and the SATA cables from both my drives, rebooted, and received a BSOD saying "critical process failed" once, but not recurring.
- Changed the slots on the MOBO for the drives, but problem is still occuring.
Here is my spec:
Processor (CPU)
Intel® Core™i7 Quad Core Processor i7-4770 (3.4GHz) 8MB Cache
Motherboard
ASUS® Z87-A: ATX, USB3.0, SATA6GB/S, SLi, XFIRE + **FREE GAME**
Memory (RAM)
16GB KINGSTON HYPER-X GENESIS DUAL-DDR3 1600MHz, X.M.P (2 x 8GB KIT)
Graphics Card
3GB NVIDIA GEFORCE GTX 780 Ti - 2 DVI, HDMI, DP - 3D Vision Ready
Memory - 1st Hard Disk
120GB INTEL® 530 SERIES SSD, SATA 6 Gb/s (upto 550MB/sR | 520MB/sW)
2nd Hard Disk
1TB WD CAVIAR BLACK WD1003FZEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)
1st DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Power Supply
CORSAIR 750W RM SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Processor Cooling
Corsair H60 Hydro Series High Performance CPU Cooler
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
WIRELESS 802.11N 300Mbps PCI-E CARD
USB Options
MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Power Cable
1 x 2 Metre UK Power Cable (Kettle Lead)
Operating System
Genuine Windows 8.1 64 Bit - inc DVD & Licence
DVD Recovery Media
Windows 8.1 (64-bit) DVD with paper sleeve
Office Software
NO OFFICE SOFTWARE
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Warranty
3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 9 to 11 working days
Miscellaneous
FREE BATTLEFIELD 4 GAME with Z87-A MOTHERBOARD!
Miscellaneous
FREE ASSASSINS CREED BLACK FLAG with GTX 660 & 7 Series GPUs!
Quantity
1
Any help would be appreciated!
PS. I know the forums are not an official route of technical support but want to see what you guys think before calling them up tomorrow.
I received my PC about 3 weeks ago and ever since then I get the occasionally BSODs saying Kernel_inpage_error. I have checked online and found that the problem is a failing HDD. I'm pretty convinced it is as when I rebooted from a BSOD, it says "windows was temporarily unable to read from your hard drive". However, I have 2 hard drives in my system, a primary boot SSD and a HDD where I put everything except core programs on and I am not sure which one is failing. I would say it is the HDD that is failing as every time it BSODs I was playing a game installed on the HDD but I can not be sure.
Is there a program I could use to check which one is failing, or is the problem totally unrelated to the HDD?
Addtionally, here is some additional information:
- Unplugged and reconnected the PSU cable and the SATA cables from both my drives, rebooted, and received a BSOD saying "critical process failed" once, but not recurring.
- Changed the slots on the MOBO for the drives, but problem is still occuring.
Here is my spec:
Processor (CPU)
Intel® Core™i7 Quad Core Processor i7-4770 (3.4GHz) 8MB Cache
Motherboard
ASUS® Z87-A: ATX, USB3.0, SATA6GB/S, SLi, XFIRE + **FREE GAME**
Memory (RAM)
16GB KINGSTON HYPER-X GENESIS DUAL-DDR3 1600MHz, X.M.P (2 x 8GB KIT)
Graphics Card
3GB NVIDIA GEFORCE GTX 780 Ti - 2 DVI, HDMI, DP - 3D Vision Ready
Memory - 1st Hard Disk
120GB INTEL® 530 SERIES SSD, SATA 6 Gb/s (upto 550MB/sR | 520MB/sW)
2nd Hard Disk
1TB WD CAVIAR BLACK WD1003FZEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)
1st DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Power Supply
CORSAIR 750W RM SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Processor Cooling
Corsair H60 Hydro Series High Performance CPU Cooler
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
WIRELESS 802.11N 300Mbps PCI-E CARD
USB Options
MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Power Cable
1 x 2 Metre UK Power Cable (Kettle Lead)
Operating System
Genuine Windows 8.1 64 Bit - inc DVD & Licence
DVD Recovery Media
Windows 8.1 (64-bit) DVD with paper sleeve
Office Software
NO OFFICE SOFTWARE
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Warranty
3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 9 to 11 working days
Miscellaneous
FREE BATTLEFIELD 4 GAME with Z87-A MOTHERBOARD!
Miscellaneous
FREE ASSASSINS CREED BLACK FLAG with GTX 660 & 7 Series GPUs!
Quantity
1
Any help would be appreciated!
PS. I know the forums are not an official route of technical support but want to see what you guys think before calling them up tomorrow.