Front USB not working

[cwobritton1875]

Hi All,

Just got my PCSpecialist rig on Friday and in the main I'm really impressed, the only niggling thing is the front USB ports don't work. I've checked in the BIOS and all ports are enabled, anyone got any suggestions? Spec is as follows:

Case
PCS MAELSTROM T900 BLACK GAMING CASE
Overclocked CPU
Overclocked Intel® Core™i7-4770k Quad Core (3.50GHz @ max 4.40GHz)
Motherboard
ASUS® MAXIMUS VI GENE: RoG, PCI-e 3.0, SATA 3.0, USB3.0, THX
Memory (RAM)
16GB KINGSTON HYPERX BEAST DUAL-DDR3 2400MHz X.M.P (2 x 8GB KIT)
Graphics Card
4GB NVIDIA GEFORCE GTX 770 - 2 DVI, HDMI, DP - 3D Vision Ready
Memory - 1st Hard Disk
120GB KINGSTON HYPERX 3K SSD, SATA 6 Gb/s (upto 555MB/sR | 510MB/sW)
2nd Hard Disk
4TB WD CAVIAR BLACK WD4001FAEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)
1st DVD/BLU-RAY Drive
8x BLU-RAY ROM DRIVE, 16x DVD ±R/±RW
Memory Card Reader
INTERNAL 52 IN 1 CARD READER (XD, MS, CF, SD, etc) + 1 x USB 2.0 PORT
Power Supply
CORSAIR 650W ENTHUSIAST SERIES™ MODULAR TXM-650 V2-80 PLUS®
Processor Cooling
Corsair H80i Hydro Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
10/100/1000 GIGABIT LAN PORT - AS STANDARD ON ALL PCs
USB Options
MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS

 

[Boozad]

Are they USB 3.0? Check in Device Manager for any yellow triangles, and post a screenshot of your Device Manager with the USB root hubs expanded.

 

[sanj]

Hi,I see you have the ASUS® MAXIMUS VI GENE board,this has only two USB header's on the board,one was used to connect the card reader and the other was used by the Corsair H80i which has a usb cable needed for the Corsair link software to work.You could use the usb connector on the card reader though!

 

[cwobritton1875]

Hi Sanj,

Thanks, I just returned from a week away and started to look at this and noticed exactly what you said above. I have 3 cables coming from the USB front panel, 1 for front audio, 1 for front SATA and one for front USB - two guesses as to what wasn't plugged in

I went to plug it in and as you say I found there wasn't enough headers, bit frustrating that PCS don't point this out at the time of order!

Another problem remains though, USB on the Card Reader seems fine but when I connect an iPad cable for sync it goes mental! The charging symbol just flicks on and off and iTunes doesn't recognize it. No problem with rear facing USB's. Any ideas?

Thanks

Jay

 

[Rakk]

Another problem remains though, USB on the Card Reader seems fine but when I connect an iPad cable for sync it goes mental! The charging symbol just flicks on and off and iTunes doesn't recognize it. No problem with rear facing USB's. Any ideas?

I'd also be interested to know if anyone knows the answer to that as well, coincidentally I have the same problem on my machine at work, plug my ipod into the usb ports on the top of the case, worked fine, but into the memory card reader and it didn't deem to recognise my iPod at all and refused to charge it - admittedly my iPod has now died so it doesn't make a difference, but I'd be interested to know why it was so. Noting that the USB port on the memory card reader does recognise everything else I've used on it, just not the iPod

 

[keynes]

I had the same problem, I installed asus ai charger and updated to the latest iTunes.