HotKey Software

[Joners]

Hi,

Ive got a Optimus 13.3" Laptop (Clevo W230ST) and have found that the HotKey Software has started to crash. it appears to be after a recent Windows Update (running 8.1 pro).

Ive been unable to get it working again, ive done a fresh install, installed HotKey, works ok. Then update and it breaks again.

Got the following in the event logs.

Im using HotKey 8.0153 (according to Programs and Features).
___________________________________________________________________________________

Faulting application name: Hotkey.exe, version: 8.0.0.137, time stamp: 0x52d08e6e
Faulting module name: brightness.dll, version: 1.0.0.1, time stamp: 0x50aa6e98
Exception code: 0xc0000005
Fault offset: 0x00001905
Faulting process ID: 0x1138
Faulting application start time: 0x01d0c3b723f31732
Faulting application path: C:\Program Files (x86)\Hotkey\Hotkey.exe
Faulting module path: C:\Program Files (x86)\Hotkey\brightness.dll
Report ID: 65722ea8-2faa-11e5-825a-0c8bfdd97389
Faulting package full name:
Faulting package-relative application ID:

___________________________________________________________________________________


Log Name: Application
Source: .NET Runtime
Date: 21/07/2015 14:14:20
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: W230ST
Description:
Application: Hotkey.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at HotKey.CallingVariations.GetBrightness()
at HotKey.ControlCenter.UpdateForm()
at HotKey.ControlCenter.radioButton6_CheckedChanged(System.Object, System.EventArgs)
at System.Windows.Forms.RadioButton.OnCheckedChanged(System.EventArgs)
at System.Windows.Forms.RadioButton.set_Checked(Boolean)
at HotKey.ControlCenter.myDevice_ControlCenter_change(System.Object, System.EventArgs)
at HotKey.Device+EventHandler.Invoke(System.Object, System.EventArgs)
at HotKey.Device.OnChange(HotKey.ControlCenterEventArgs)
at HotKey.Device.set_Status(Int32)
at HotKey.HotKey.ControlCenter_Tick(System.Object, System.EventArgs)
at System.Windows.Forms.Timer.OnTick(System.EventArgs)
at System.Windows.Forms.Timer+TimerNativeWindow.WndProc(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
at HotKey.Program.Main()

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-07-21T13:14:20.000000000Z" />
<EventRecordID>1316</EventRecordID>
<Channel>Application</Channel>
<Computer>W230ST</Computer>
<Security />
</System>
<EventData>
<Data>Application: Hotkey.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at HotKey.CallingVariations.GetBrightness()
at HotKey.ControlCenter.UpdateForm()
at HotKey.ControlCenter.radioButton6_CheckedChanged(System.Object, System.EventArgs)
at System.Windows.Forms.RadioButton.OnCheckedChanged(System.EventArgs)
at System.Windows.Forms.RadioButton.set_Checked(Boolean)
at HotKey.ControlCenter.myDevice_ControlCenter_change(System.Object, System.EventArgs)
at HotKey.Device+EventHandler.Invoke(System.Object, System.EventArgs)
at HotKey.Device.OnChange(HotKey.ControlCenterEventArgs)
at HotKey.Device.set_Status(Int32)
at HotKey.HotKey.ControlCenter_Tick(System.Object, System.EventArgs)
at System.Windows.Forms.Timer.OnTick(System.EventArgs)
at System.Windows.Forms.Timer+TimerNativeWindow.WndProc(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
at HotKey.Program.Main()
</Data>
</EventData>
</Event>

 

[SpyderTracks]

Have you downloaded the latest hotkey version from clevo.com.tw?

 

[Joners]

Yes, the version im using is the latest for the W230ST on the Clevo site. Ive even tried the W230SS software but its completely different and crashes immediately.

 

[thisisevilevil]

I usually only get that error if I disabled my WLAN card. If my WLAN card is disabled or driver not installed, my hotkey won't open and crashes with a similar error. That program is really made of plastic, lol.

EDIT: Yeah, check your WLAN and Bluetooth drivers. Make sure they are enabled and working.

Stack:
at HotKey.CallingVariations.GetBrightness()
at HotKey.ControlCenter.UpdateForm()
at HotKey.ControlCenter.radioButton6_CheckedChanged(S ystem.Object, System.EventArgs)
at System.Windows.Forms.RadioButton.OnCheckedChanged( System.EventArgs)

 

[Pagey]

I won't even be using it in W10, I won't even be losing much functionality as W10 has most of the controls at easy reach.

 

[redxxvi]

I'm currently using Hotkey 8.0101 (latest Win8 version from Clevo website) in Windows 10 on PCSpecialist P150EM.

I use it so I can turn off the backlit keyboard which would otherwise be on by default. I don't know if there is another way to disable it, short of unplugging a wire somewhere.

The software features work, but Hotkey seems to disappear occasionally (disappears from the taskbar, maybe broken by windows updates?) and I have to reinstall Hotkey.
The bluetooth LED light on the laptop stays lit whether bluetooth is on or off (or even with bluetooth device disabled), I hope maybe a future Hotkey version will address this.