How do I fast track an order I already made (and: what do you think of my system?)

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Ed75

Member
Hi Guys,

I'm on 3rd working day ("in testing") of my new laptop order and now want to "fast track my order". But I cannot see an option to do this, despite having browsed all round the "Account Home" and "My Account" options. Similarly there is no option to do so under "My orders" > "Amend Order".

Can anyone help?

Also, what do you think of my new system? It is planned to be an all-round system, both office and general gaming (stuff like the Total War series, GalCiv3 and Virtual Pool 4), but is not meant to handle the latest games at high res.

Thanks.


Chassis & Display
Proteus Series: 15.6" Matte Full HD LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Quad Core Processor i7-4720HQ (2.60GHz, 3.5GHz Turbo)
Memory (RAM)
16GB KINGSTON SODIMM DDR3 1600MHz (2 x 8GB)
Graphics Card
NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
1st Hard Disk
500GB Samsung 850 EVO SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
External DVD/BLU-RAY Drive
8x Samsung Slim USB 2.0 External DVD-RW
Memory Card Reader
Integrated 4 in 1 Card Reader (SD/SDHC/SDXC/MMC)
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
Intel 2 Channel High Definition Audio + MIC/Headphone Jack
Wireless/Wired Networking
GIGABIT LAN & WIRELESS 802.11N CARD INC. BLUETOOTH 3.0
USB Options
3 x USB 3.0 PORTS + 1 x USB 2.0 PORT AS STANDARD
Battery
Proteus Series 8 Cell Lithium Ion Battery (5,200mAh)
Power Cable
2 x UK Power Lead & 150W AC Adaptor
Keyboard Language
PROTEUS SERIES BACKLIT UK KEYBOARD WITH NUMBER PAD
Operating System
Genuine Windows 10 Home 64 Bit - inc DVD & Licence
Windows 10 Upgrade
FREE Upgrade to Windows 10 with all Windows 7 & Windows 8.1 Purchases*
DVD Recovery Media
Windows 10 (64-bit) DVD with paper sleeve
Office Software
FREE 30 Day Trial of Microsoft® Office® 365
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 720P 30 FPS HD WEBCAM
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Dead Pixel Guarantee
30 Day Dead Pixel Guarantee Inc. Labour & Carriage Costs
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 8 to 10 working days
 
Stephen M

Stephen M

Author Level
Probably me but not sure how to read your post, is it three working days in total and now in testing, or has it been in testing for three days. Laptops are usually despatched within a day, two at the most, of going into testing, so fast track would not make a lot of difference and just be an additional expense. If it has been in testing for three days that would suggest a problem. If you log on to your account and look at the order there will be a place that says "actions" that should tell you if they have had to redo anything.
 
E

Ed75

Member
Stephen M said:
Probably me but not sure how to read your post, is it three working days in total and now in testing, or has it been in testing for three days. Laptops are usually despatched within a day, two at the most, of going into testing, so fast track would not make a lot of difference and just be an additional expense. If it has been in testing for three days that would suggest a problem. If you log on to your account and look at the order there will be a place that says "actions" that should tell you if they have had to redo anything.
Click to expand...

Dear All,

Thanks a lot for your helpful comments and also your encouraging comments about my new system.

The fast track is now moot as I heard this morning my laptop has been despatched, much quicker than I was expecting - yay!

I will report back here with my impressions on it after I've played with it for a while.

Thanks again, cheers, Ed
 
E

Ed75

Member
Dear Antcol:

I have just returned my laptop (as specced above) for one with a more powerful video card.

The laptop was well-made, very responsive (quick), stylish and well functional. However, with the GTX 960M the video (games and benchmarks) performance was sub-par, I thought. Online discussions by people in the know recommend getting nothing less than the 970M. In my case, I have gone with the 6GB (!) version.

I will report back on this new laptop after I have played with it for a while. My first laptop was dispatched after just 4 working days, but it looks like this one is going to take rather longer :(

Cheers! Ed
 
D

drifad

Member
When do we stop

Ed75 said:
Dear Antcol:

I have just returned my laptop (as specced above) for one with a more powerful video card.

The laptop was well-made, very responsive (quick), stylish and well functional. However, with the GTX 960M the video (games and benchmarks) performance was sub-par, I thought. Online discussions by people in the know recommend getting nothing less than the 970M. In my case, I have gone with the 6GB (!) version.

I will report back on this new laptop after I have played with it for a while. My first laptop was dispatched after just 4 working days, but it looks like this one is going to take rather longer :(

Cheers! Ed
Click to expand...

I am surprised that you sent your laptop back, the spec is more than enough for most if not any FPS demanding GAME OR APP.
anyway good luck with the new one.
 
E

Ed75

Member
Re. this new laptop order, I am a little concerned, though, about the power my new system will draw. The adaptor that comes with the system is only 150W and I know from online specs the GTX 970M alone pulls 81 Watts. Then add to that a quad core i7, lots of RAM, an SSD, a HD display, and fans, and the system must be coming close to the 150W power supply max.

Do you think the above will be an issue?
 
SpyderTracks

SpyderTracks

We love you Ukraine
Ed75 said:
Re. this new laptop order, I am a little concerned, though, about the power my new system will draw. The adaptor that comes with the system is only 150W and I know from online specs the GTX 970M alone pulls 81 Watts. Then add to that a quad core i7, lots of RAM, an SSD, a HD display, and fans, and the system must be coming close to the 150W power supply max.

Do you think the above will be an issue?
Click to expand...

It would have highlighted in the configurator if you needed a higher PSU, but do call PCS if you want that confirmed.
 
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