Intel® Core™ i9-13900K Missing Drivers

[WilPad]

Hi all..just took delivery of the

Intel® Core™ i9-13900K on a PC Specialist machine, and seem to be missing drivers for 2 items
PCI Device and SM Bus controller ..(picture attached)
Does anyone know where I can find them? ive looked but nothing so far
Thanks
Bill P

 

[B4zookaw]

Install the chipset drivers for your motherboard would be my suggestion. Can you post your full specs from the order page pls?

 

[Martinr36]

Install the chipset drivers for your motherboard would be my suggestion. Can you post your full specs from the order page pls?

And in addition to this, have you installed all the optional updates when you set windows up

 

[WilPad]

Hi Guys.. I dont have the link handy apologies ( I ordered from the spanish site ..this is a translation ) but here is the spec.. I havent done optional windows updates yet...will look at those. I did go to the motherboard site and grab all that was relevant and installed them...im only left now with these 2 alerts..
Thanks !

Processor (CPU) Twenty-four-core Intel® Core™ i9-13900K (3.0 GHz) processor

36MB cache

ASUS® ROG MAXIMUS Z790 HERO motherboard (DDR5, LGA1700, USB 3.2, PCIe 5.0)

ARGB compatible!

Memory (RAM) Corsair DOMINATOR PLATINUM RGB DDR5 5600 MHz 32 GB (2 x 16 GB)

Graphics card 24GB NVIDIA GEFORCE RTX 4090 - HDMI, DP

1st M.2 SSD 1 TB SAMSUNG 980 PRO M.2 Drive, PCIe NVMe (up to 7000 MB/R, 5000 MB/W)

2nd Drive M.2 SSD 1 TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000 MB/R, 5000 MB/W)

1st

Hard Disk Drive SEAGATE IRONWOLF PRO 3.5" 4 TB, 7200 RPM, 128 MB CACHE

DVD/BLU-RAY drive NOT MANDATORY

CORSAIR 1000W RMe SERIES™ MODULAR 80 PLUS GOLD power supply,

ULTRA-QUIET

Power cable 1.5m European power cable (C13 type cable; 1.0mm core)

1.0 mm core)

Processor cooling High-performance CPU cooler Corsair iCUE H150i ELITE RGB series CPU cooler

with LCD display

Thermal Paste STANDARD THERMAL PASTE FOR SUFFICIENT COOLING

Sound card 6 INTEGRATED CHANNELS (5.1) HIGH DEF. AUDIO (STEREO)

Network card 10/100/1000 GIGABITS LAN PORT

Wireless Network Card NOT MANDATORY

USB/Thunderbolt Options MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ REAR PANEL + MIN. 2

FRONT PORTS

Windows 11 Professional 64-bit

Language Operating System United Kingdom/United Kingdom - English

 

[Martinr36]

You need to install all optional updates when initially installing windows, without these windows isn't properly configured

 

[WilPad]

All win 11 and now all optional updates done..still missing those 2 items im afraid... !

 

[Martinr36]

All win 11 and now all optional updates done..still missing those 2 items im afraid... !

ok can you post a screen shot of the device manager

 

[WilPad]

Ok here is the device manager showing those 2 , and a breakout screenshot of just the system devices

 

[B4zookaw]

I'd install these chipset drivers in that case.

 

[WilPad]

I'd install these chipset drivers in that case.

No change unfortunately after installing and rebooting... still those 2 have the alerts ...weird !

 

[B4zookaw]

Let's see if we can figure out what the devices are. Can you right click on each of them, select Properties and then go to the Details tab. Scroll down to Device Instance Id and note the VEN_XXXX and DEV_XXX values, and post here pls?

 

[WilPad]

No device instance ID listed..they have Hardware ids...any good? it has device instance path as well ...appreciate the great help by the way ! ..cheers

 

[B4zookaw]

Ok so it's Intel product, we know that much. Not getting too much on the actual device. Maybe run the drivers from here for SATA, Thunderbolt, LAN, Wireless, Bluetooth, etc to see if that helps.

 

[WilPad]

Do you mean from the ASUS Rog page? I ran all these here (there were lots more alert flags which these cleared a lot of only leaving 2)

ROG MAXIMUS Z790 HERO | Gaming motherboards｜ROG - Republic of Gamers｜ROG Global

The ROG Maximus Z790 Hero makes builds soar with its immense 20-stage power solution, hyperspeed DDR5 memory, and next-gen PCIe 5.0 connectivity. It features five M.2 SSD slots with heatsinks, Thunderbolt™ 4 and USB 3.2 Gen 2x2 support, Wi-Fi 6E, AI Overclocking, AI Cooling II, AI Networking...

rog.asus.com

 

[B4zookaw]

Yep, that's what I meant..... Odd, would have thought Windows updates and driver updates would have resolved these.

 

[WilPad]

Will give them all a retry as repair just in case...certainly a weird one..! ..will this be affecting performance until solved?

 

[B4zookaw]

Maybe try uninstalling them from within Device Manager and restart and see if they are detected and correctly identified?

Hard to know performance impact without knowing what they relate to

 

[WilPad]

Thanks will try the uninstall....how very frustrating..so near and yet so far !

 

[B4zookaw]

Did you install all four of these files btw:

You need to expand the file list under the Chipset category to see all four.

 

[WilPad]

Eureka... that was it.. I hadnt looked at the "show all" in detail, as they mostly seemed to be older versions of the same file --its not very clear to be honest..
Anyway with those in (and a few others I found) all is now well. ! ..I REALLY appreciate the excellent (and fast) customer support...all the best to you and thanks again