Ionico Control Center bugged

M

Marcius

Member
Hi, I have installed (and reinstalled multiple times) the provided update for Control Center program on my Ionico I have run into issues with the fan settings.

Down I have added picture of the settings and circled what I just can't move as it always picks up other points and many are just out of bounds and cannot even be touched. Plus for some reason the the GPU is just and infinite flatline. May I ask for a help solving this problem? Thank you.

1717534282103.png
 
SpyderTracks

SpyderTracks

We love you Ukraine
Marcius said:
Hi, I have installed (and reinstalled multiple times) the provided update for Control Center program on my Ionico I have run into issues with the fan settings.

Down I have added picture of the settings and circled what I just can't move as it always picks up other points and many are just out of bounds and cannot even be touched. Plus for some reason the the GPU is just and infinite flatline. May I ask for a help solving this problem? Thank you.

View attachment 41243
Click to expand...
Can you post your full specs from the order page? Remember to leave out your windows license key

Where did you source this version of control center?
 
M

Marcius

Member
Chassis & Display
Ionico Series: 17.3" Matte QHD 165Hz sRGB 100% LED Widescreen (2560x1440)
Processor (CPU)
AMD Ryzen™ 9 Eight Core Processor 5900HX (3.3GHz, 4.6GHz Turbo)
Memory (RAM)
32GB Corsair 2933MHz SODIMM DDR4 (2 x 16GB)
Graphics Card
NVIDIA® GeForce® RTX 3070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
Memory Card Reader
Integrated Micro-SD Memory Card Reader
Battery
Ionico Series Integrated 91WH Lithium Ion Battery
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Bluetooth & Wireless
GIGABIT LAN & KILLER™ Wi-Fi 6 AX1650 M.2 GAMING + BLUETOOTH 5.0
USB/Thunderbolt Options
1 x USB 3.2 PORT (Type C) + 3 x USB 3.2 PORTS
Keyboard Language
IONICO 17 SERIES RGB BACKLIT USA KEYBOARD
Operating System
Windows 10 Home 64 Bit
Operating System Language
US International/USA - US English Language

Did download it from PC specialist itself

1717536115030.png
 
SpyderTracks

SpyderTracks

We love you Ukraine
Marcius said:
Chassis & Display
Ionico Series: 17.3" Matte QHD 165Hz sRGB 100% LED Widescreen (2560x1440)
Processor (CPU)
AMD Ryzen™ 9 Eight Core Processor 5900HX (3.3GHz, 4.6GHz Turbo)
Memory (RAM)
32GB Corsair 2933MHz SODIMM DDR4 (2 x 16GB)
Graphics Card
NVIDIA® GeForce® RTX 3070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
Memory Card Reader
Integrated Micro-SD Memory Card Reader
Battery
Ionico Series Integrated 91WH Lithium Ion Battery
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Bluetooth & Wireless
GIGABIT LAN & KILLER™ Wi-Fi 6 AX1650 M.2 GAMING + BLUETOOTH 5.0
USB/Thunderbolt Options
1 x USB 3.2 PORT (Type C) + 3 x USB 3.2 PORTS
Keyboard Language
IONICO 17 SERIES RGB BACKLIT USA KEYBOARD
Operating System
Windows 10 Home 64 Bit
Operating System Language
US International/USA - US English Language

Did download it from PC specialist itself

View attachment 41244
Click to expand...
That's really recent then, and you're on windows 11 are you?
 
SpyderTracks

SpyderTracks

We love you Ukraine
Marcius said:
Yes, completely up to date.
Click to expand...
You'd need to contact PCS then and explain the issue to them, they're the only ones that can provide a fix.

It may be worth providing them a link back to that other thread as this does look like exactly the same issue.

Does seem weird though that the windows 10 image is dated 07/02/2024 as that won't have changed since you purchased it which would suggest that image is from a system that was only bought recently.
 
Ekans2011

Ekans2011

VALUED CONTRIBUTOR
Marcius said:
Chassis & Display
Ionico Series: 17.3" Matte QHD 165Hz sRGB 100% LED Widescreen (2560x1440)
Processor (CPU)
AMD Ryzen™ 9 Eight Core Processor 5900HX (3.3GHz, 4.6GHz Turbo)
Memory (RAM)
32GB Corsair 2933MHz SODIMM DDR4 (2 x 16GB)
Graphics Card
NVIDIA® GeForce® RTX 3070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
Memory Card Reader
Integrated Micro-SD Memory Card Reader
Battery
Ionico Series Integrated 91WH Lithium Ion Battery
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Bluetooth & Wireless
GIGABIT LAN & KILLER™ Wi-Fi 6 AX1650 M.2 GAMING + BLUETOOTH 5.0
USB/Thunderbolt Options
1 x USB 3.2 PORT (Type C) + 3 x USB 3.2 PORTS
Keyboard Language
IONICO 17 SERIES RGB BACKLIT USA KEYBOARD
Operating System
Windows 10 Home 64 Bit
Operating System Language
US International/USA - US English Language

Did download it from PC specialist itself

View attachment 41244
Click to expand...
Sorry guys,

the specs you posted indicate that you have Windows 10, however the CC you attempted to install is Windows 11 version.

The issue is probably that. :)

EDIT: If you're on Windows 11, you'll need PCS, like @SpyderTracks suggested.
 
M

Marcius

Member
Ekans2011 said:
Sorry guys,

the specs you posted indicate that you have Windows 10, however the CC you attempted to install is Windows 11 version.

The issue is probably that. :)

EDIT: If you're on Windows 11, you'll need PCS, like @SpyderTracks suggested.
Click to expand...
That was the original :) I bought it in 2021. Now am on Windows 11 :). Currently writing them an email.
 
Ekans2011

Ekans2011

VALUED CONTRIBUTOR
Marcius said:
That was the original :) I bought it in 2021. Now am on Windows 11 :). Currently writing them an email.
Click to expand...
Yes, I did understand it later. :ROFLMAO:

I had a similar issue after a Clean Install by fiddling with the versions, which I resolved by repeating the Clean Install.

It cost me nothing but 30-40 minutes of time but wait for PCS reply could be a better solution for you.
 
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