Ionico Iii 17 both drives have failed. No USB function to reinstal windows on replacement drive

[RobbieH]

I used a smaller flash drive as well as the 32 GB ones. This was an 8gb. Same result. It has a tiny green led that flàshes when it's in use. Nothing from the iconic sadly.

 

[RobbieH]

Also, regarding warranty. My experience with laptops over the last 20 years is that I've never had one fail like this. I've never had a drive fail. Hdd or ssd. I imagined that the warranty provided by PCS would be sufficient.

 

[RobbieH]

Anyways. Thanks to all for your input. I have one last option to try and then it'll have to go back for repairs.

 

[ubuysa]

OK. Two drives failing AND faulty USB ports - that sounds like a motherboard failure to me.

 

[SpyderTracks]

Actually now you've got me thinking about the possible causes of 3 failures, the drives, I can't comment on, that seems really unlucky.

But the USB issue is not one I've seen before, as I understand it, there is a PCH (Platform Controller Hub) controller chip on the motherboard that manages the USB throughput and PCIe. I wonder if somehow that chip may have failed, that could relate to both the drives issue and the USB

Platform Controller Hub - Wikipedia

en.wikipedia.org