Killer e2400 Gigabit Ethernet Controller not connected to computer

Severon

Member
So I noticed this morning after I opened up my laptop to start working that I wasn't connecting to the internet via my ethernet cable. Nothing shows up in the Network Centre and in the Device Manager it says:
"Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer."

The driver version is 9.0.0.35 and says its the most up todate driver version. I haven't tried uninstalling it yet, just in case. I'll wait to confirm this is the correct solution or if there is another before I attempt it. I've only had this laptop for just less than a year, so I'm pretty disappointing that somethings gone wrong with it already, considering how much I spent on it.

Laptop Specs:

Chassis & Display
Octane Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™i7 Quad Core Processor i7-6700k (4.0GHz) 8MB Cache
Memory (RAM)
64GB HyperX IMPACT 2133MHz SODIMM DDR4 (4 x 16GB)
Graphics Card
NVIDIA® GeForce® GTX 980M - 8.0GB DDR5 Video RAM, DirectX® 12, G-SYNC
1st Hard Disk
1TB Samsung 850 EVO 2.5" SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
External DVD/BLU-RAY Drive
8x Samsung Slim USB 2.0 External DVD-RW
Memory Card Reader
Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
Power Cable
2 x UK Power Lead & 330W AC Adaptor (GTX 980M only)
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
Intel 2 Channel High Definition Audio + MIC/Headphone Jack
Wireless/Wired Networking
GIGABIT LAN & KILLER™ 1535-AC M.2 WIRELESS GAMING 802.11AC + BLUETOOTH 4.0
USB Options
4 x USB 3.0 PORTS (1 x POWERED) + 1 e-SATA/USB 3.0 PORT COMBINED
Battery
2 x Octane Series Battery Pack, 82WH (One Spare)
Keyboard Language
OCTANE SERIES BACKLIT UK KEYBOARD WITH NUMBER PAD
Operating System
Genuine Windows 10 Home 64 Bit - inc DVD & Licence
Operating System Language
United Kingdom - English Language
DVD Recovery Media
Windows 10 (64-bit) Home DVD with paper sleeve
Office Software
NO OFFICE SOFTWARE
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Laptop Cooling Stands
CoolerMaster U3 Plus Ultra-Quiet Laptop Cooler, upto 17.3 inch
Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 2.0 MP FULL HD WEBCAM
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Dead Pixel Guarantee
30 Day Dead Pixel Guarantee Inc. Labour & Carriage Costs
Insurance
1 Month Free Laptop Insurance inc. Accidental Damage & Theft
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 5 to 7 working days
Promotional Item
FREE TOM CLANCY'S: THE DIVISION with select SAMSUNG SSD's!
Promotional Item
FREE TOM CLANCY'S: THE DIVISION with select GTX 9 Series GPUs!
Quantity
1

Price £2,285.10 including VAT and delivery
 

ubuysa

The BSOD Doctor
If it's less than a year old it's under warranty, so give PCS a call and see what they say.
 
Top