Order delay spike

[QuickstepKing]

Hi

I've had a laptop 'In building' for 7 days now and have been looking regularly (~3 times a day) to see if it changes. I had been hoping for progress as the dispatch timescales have been around 90% within 7 days for laptops, but I noticed today (12/7/12) that they have suddenly dropped to:

	7 days	14 days	21 days	28 days	Average
Laptops	47.83%	78.26%	91.3%	100%	9.83 days

[td]

What's happened? Supply issues?

Really looking forward to getting it...eventually.

 

[Adli]

i assume it is a supply issue, have you chosen the i7-3610QM?

 

[QuickstepKing]

I should probably say I ordered a Vortex III LE 15":

Vortex Series: 15.6" Matte 95% Gamut
i7-3610QM
16GB SAMSUNG 1600MHz (4 x 4GB)
GTX 660M
240GB KINGSTON HYPERX 3K SSD
1TB WD SCORPIO BLUE (5400 rpm)
GIGABIT LAN & WIRELESS INTEL® ULTIMATE-N 6300 (450Mbps)
Vortex Series 8 Cell Lithium Ion Battery (5,200 mAh/76.96WH)
1 x UK Power Lead & 120W AC Adaptor
NO OPERATING SYSTEM REQUIRED
NO OFFICE SOFTWARE
NO ANTI-VIRUS SOFTWARE
Standard Build - Approximately 6 to 8 working days

 

[QuickstepKing]

@Adli Err yes. Is that the bottle-neck?

 

[Adli]

aah yes, the 3610QM is delayed. it was estimated to arrive yesterday but unfortunately didn't. hopefully the stock will arrive today and the wheels can start rolling again.

http://www.pcspecialist.co.uk/forums/showthread.php?17383-ETA-on-two-items

 

[QuickstepKing]

Aww, pants!

Well let's hope that's the only problem and that the processors arrive today!

Thanks Adli.

 

[PCS]

Our figures are based on what we are shipping. If we are shipping some older orders that have been waiting for stock then the average time will increase.