Pc doesn't boot when USB C mouse is inserted.

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Shroomy25

Member
When i plug my USB C mouse in the PC doesn't boot and is stuck on black screen. Once i unplug the mouse it boots up instantly.

On another note when i plug it back in when the pc is fully on the mouse flickers on and off in devices menu. Mouse is unresponsive.

Its not a fault mouse as it works on anything else.

Other usb slots cause the pc to lag when in use by anything.
 
S

Shroomy25

Member
Case
COOLERMASTER MASTERBOX TD500 MESH ARGB GAMING CASE
Overclocked CPU
Overclocked AMD Ryzen 7 5800X 8 Core (3.8 GHz @ up to 4.8 GHz)
Motherboard
ASUS® TUF X570-PLUS GAMING WIFI (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - RGB Ready!
Memory (RAM)
32GB Corsair VENGEANCE RGB PRO DDR4 3600MHz (2 x 16GB)
Graphics Card
12GB NVIDIA GEFORCE RTX 3080 Ti - HDMI, DP
1st Storage Drive
2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
1st M.2 SSD Drive
1TB CORSAIR MP400 NVMe PCIe M.2 SSD (up to 3480 MB/R, 1880 MB/W)
Power Supply
CORSAIR 1000W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H100x Hydro Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Extra Case Fans
1x 120mm Thermaltake TOUGHFAN 12 Case Fan
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
NO OPERATING SYSTEM REQUIRED
Operating System Language
United Kingdom - English Language
Windows Recovery Media
NO RECOVERY MEDIA REQUIRED
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 13 to 16 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
 
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
Ok where did you get your OS from, and can you describe how you installed it and also post a screenshot of the windows update page
 
S

Shroomy25

Member
Windows 10 was already installed when the PC arrived even though operating system was not selected. So i just went with it

1637605313338.png
 
Rakk

Rakk

The Awesome
Moderator
Shroomy25 said:
Windows 10 was already installed when the PC arrived even though operating system was not selected. So i just went with it
Click to expand...

When you don't buy it with an OS its normally best to do a clean install, just cos the occasional thing may be missing, it can work perfectly fine but sometimes all sorts of weird stuff can happen - just because its an install used for testing rather than anything else.

Whether this is the cause of your issues though I do not know and will be difficult to tell without doing said clean install

Edit: oops, Spyder just beat me to it :)
 
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