Recoil 4 - Weird wifi issue

S

sodhi95

Active member
Hi!

I recently got a Recoil 4. And since yesterday, I'm having this weird wifi issue.

My laptop was connected to the 5ghz network (like everyday), but it randomly got disconnected yesterday and I was unable to connect again since.
It's able to connect to the 2.4 ghz connection but even that keeps disconnecting intermitently.

I'm not sure what's wrong. I've verified that my windows is upto date, have tried updating drivers in the device manager and all of them seem upto date. My router is alrgiht because, my phone andother devices are connecting to the 5ghz network just fine.

Any suggestions would be amazing!
 
ubuysa

ubuysa

The BSOD Doctor
Can you post the full build from the order please, that was everyone can see what build they're dealing with. :)

It's not impossible you have a flaky WiFi card. Does it work perfectly when cable connected to the router?
 
S

sodhi95

Active member
Chassis & DisplayRecoil Series: 15.6" Matte Full HD 240Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)Intel® Core™ i7 Eight Core Processor 10875H (2.3GHz, 5.1GHz Turbo)
Memory (RAM)16GB Corsair 2666MHz SODIMM DDR4 (2 x 8GB)
Graphics CardNVIDIA® GeForce® RTX 2070 SUPER - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive1TB INTEL® 660p M.2 NVMe PCIe SSD (upto 1800MB/sR | 1800MB/sW)
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Partitions: 200GB, 300GB, 500GB
Memory Card ReaderIntegrated 3 in 1 Card Reader (Full Size SD / SDHC / SDXC)
AC Adaptor1 x 230W AC Adaptor
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
BatteryRecoil Series 94WH Lithium Ion Battery
Thermal PasteARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card2 Channel High Def. Audio + THX Spatial Audio
Bluetooth & WirelessGIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX201 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options1 x THUNDERBOLT 3 PORT + 3 x USB 3.1 PORTS
Keyboard LanguagePER-KEY RGB BACKLIT USA MECHANICAL KEYBOARD
Operating SystemNO OPERATING SYSTEM REQUIRED
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaNO RECOVERY MEDIA REQUIRED
Office SoftwareFREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-VirusNO ANTI-VIRUS SOFTWARE
BrowserMicrosoft® Edge (Windows 10 Only)
Notebook MouseINTEGRATED 2 BUTTON TOUCHPAD MOUSE
WebcamINTEGRATED 1MP HD WEBCAM
Warranty3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Dead Pixel Guarantee1 Year Dead Pixel Guarantee Inc. Labour & Carriage Costs
DeliverySTANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build TimeStandard Build - Approximately 8 to 10 working days
Welcome BookPCSpecialist Welcome Book - United Kingdom & Republic of Ireland


I thought this fixed itself somehow. But it has come back in the last week or so. and happens intermittently.

Today tho, it's been happening continuously and I'm unable to connect to both 2.4 and 5 GHz networks.

@ubuysa I haven't used the laptop connect to the cable for long durations, but whenever I have, it seems to work fine.
 
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