Review: Optimus Pro XI / AMD Ryzen 4800H / RTX 2060

Bhuna50

Author Level
OK - Hi all - I thought it was about time I put my review on here of my second laptop from PCSpecialist.

After my Defiance died (just under 5 years old), an insurance/extended warranty claim plus a bit extra cash from myself (as I was 50 this year) has led to me buying an Optimus XI Pro - specs:

Chassis & Display
Optimus Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)
AMD Ryzen™ 7 Eight Core Processor 4800H (2.9GHz, 4.2GHz Turbo)
Memory (RAM)
64GB Corsair 2666MHz SODIMM DDR4 (2 x 32GB)
Graphics Card
NVIDIA® GeForce® RTX 2060 - 6.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
1st M.2 SSD Drive
1TB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
Memory Card Reader
Integrated 3 in 1 Card Reader (Full Size SD / SDHC / SDXC)
AC Adaptor
2 x 180W AC Adaptor
Power Cable
2 x 1 Metre Cloverleaf UK Power Cable
Battery
Optimus Series Integrated 46WH Lithium Ion Battery
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.1 PORT (Type C) + 2 x USB 3.1 PORTS + 1 x USB 2.0 PORT
Keyboard Language
OPTIMUS SERIES RGB BACKLIT UK KEYBOARD
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge (Windows 10 Only)
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Dead Pixel Guarantee
1 Year Dead Pixel Guarantee Inc. Labour & Carriage Costs
Promotional Item
Get Assassin's Creed: Valhalla with select SAMSUNG SSDs!

Well after some fantastic service, which I have commented on before, and a few long waits on the phone (which were not so fantastic), the laptop arrived Saturday morning.

Its worth commenting here that we do see quite often mention of components coming loose etc during transit, however do not worry over the machine being damaged - the laptop is in a nice cloth bag, inside a packed cardboard box, this cardboard box is then encased in strong bubble wrap and then in turn put inside yet another box for transport. Really secure, really safe and sturdy packaging.

So after playing pass the parcel (as it seemed) I finally got to the laptop - and all its protective wrappings to stop it from being scratched. Across the keyboard, across the screen, across the back (see picture).

I checked it over and all seemed good.

Sat down, plugged in and pressed the on button. Now previously I used to have time to get a cup of tea waiting for windows but I didnt even get time to ask the wife to put the kettle on before I was greeted by the start up windows questions and logging in.

Ran a few extreme tests on it - as per one of the mods posts on here (sorry forgot to get the link to put in this review) and not a single crash or problem with it.

Laptop is extremely light compared to my old Defiance chassis and opens up lovely. Keys are well spaced and are all there, including number pad to side. They got a nice feel to them when keying in - no unusual stiffness or clicking - just a nice soft gentle press and no problem with them - they dont even stickkkkkkkkk (just kidding there).

Two negatives here regarding the keyboard (see pictures) - the left shift key appears to have a minor scratch across it which now 'bleeds' the LED light through it - I may have caused this somehow putting my glasses on the keyboard or something, I dont know - its not worth RMAing for unless I start to find the other keys easily start peeling or scratching off. The second negative - if you look closely, some people may not notice it, but I have a little OCD in me, some of the keys are not printed centrally...the Q, E, R and T all look slightly off centre and other keys - again not a severe problem and just being extremely picky and trying to remain balanced on this review (as 99% of me is over the moon about this laptop).

The touchpad is a good size, not too big / not too small and its great that I can turn it off / on for when I dont need to use it - ie using a mouse and resting my left wrist almost over it to use keys when gaming - previously my last Defiance (5 years old one) didnt have this facility.

I found the control centre easy to navigate for the LED keyboard (it does not do individual keys, just a blanket colour only on this chassis) and for fan settings, although I have never had reason to move it off of the current default gaming - which adjusts fans as you play.

Fan noise...yes what do you expect, but it is quieter than my previous laptop by some way - how do I know this...the wife has not complained yet. I cant say I notice the fans any more than a usual computer but I am wearing a JBL Quantum One headset (recommended if you are looking for a headset).

Wifi card - excellent built in one - I have an old Edwardian house - double brick thick walls and usually sit two rooms away from where the router is - a quick speedtest still showed I was getting my 300 service from Virgin Media (yes Im still jealous of those on the 600 trial...).

Excusing the quality of some of the pics (from my phone), I process a lot of photos myself on Lightroom and Photoshop as enjoy taking landscapes and pictures of my dogs when on walks - have to say this laptop runs those two programs excellently and no hang ups or anything when processing, stitching, mixing, HDRing several photos together.

OK - not sure what else to write except some of you will probably want to know about gaming performance - it is a gaming laptop after all - so a couple of pics of F1 benchmarking on Ultra in the heavy rain in Australia are attached to this, plus a few more stats here for you (bear in mind - this is 1080p gaming on the laptop screen itself):

Elite - Ultra Settings - between 90 and 120 FPS at times. Did reach 144 max occasionally.

Ghost Recon - Breakpoint - Very High settings - averaging 75 FPS

The Division 2 - in game Benchmark ran on High (Averages: FPS 75 / GPU 86% / CPU 43%) ran on Ultra settings (Averages: FPS 58 / GPU 90% / CPU 33%)

F1 2019 in game benchmark - Ultra High Dry Australia - Average FPS 80 (ranged from 64 to 95). Ultra High Heavy rain Australia averaged 75 (range 60 to 84)

Satisfactory - highest setting - big factory - 80 FPS

No game has crashed out yet when playing either. No BSODs or anything like that.

Hope this review has helped some people but just to recap:

Pro's:

- excellent service received throughout RMA and into new build
- quality packaging to ensure no damage
- solid machine, good quality
- nice key press
- good screen / clear and concise
- runs the games I like at higher settings than Im used to and I dont see any issues with lagging pictures etc (Im not one that worries about FPS, but I know when a game runs slowly and nothing I have played has done so so far).
- runs the photo programs I like with no problem
- quick boot up and quick response times to anything I am trying to do.

Cons, albeit minor picky points:

- I have a minor issue with the additional charger I ordered but hopefully this will be sorted (see link)
- the scratch on the Shift key (even if it was me that has done this, it shouldnt mark this easily).
- the off centre printing on the keys
- the one hour+ waiting on the phone to get through to someone at PCS (but this is due to current time of year AND the situation with most call centres during the pandemic)

Keeping an eye on:
- the top screen has a very very minor bit of give in it when i move in my seat with the laptop open - I dont think its an issue but it wobbles just very very slightly - this is probably because its quite a thin screen / casing and just me noticing it and lacking confidence as to whether it will stay where I have it...so far not an issue but just watching it.

OVERALL - I am really really happy with the laptop - none of the issues raised are major and me being extremely picky and it should not put anyone off considering an Optimus Pro XI from PCS.

I dont know if I have covered everything everyone wants so please please please feel free to ask me questions if you want to know anything. If you want to know a certain FPS on a certain game benchmarking (as long as I have it) then let me know and I will try to find time to load it up and let you know.

One other thing to mention on here - dont just ask me, ask the experts on this forum - they dont work for PCS but they know a hell of a lot and are really helpful in advice on desktops and on laptop builds or questions when you have received your products.

Thanks for reading...if you got this far.


PS - oops forgot to say - temperatures - I have put a screen print up of the HW Monitor I leave running - this was on the whole time I ran the above benchmarks and programs and as you can see the temps have stayed pretty good - I have seen the CPU go to 92 at another time, but nothing higher and rarely that high.
 

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Bhuna50

Author Level
Forgot to add - Red Dead Redemption 2 - benchmark ran on Ultra everything and got about 45 FPS average.

Turned down a few things to the setting above 'balanced' and got 60 FPS average but still had a lot of items on Ultra with that.
 

ubuysa

The BSOD Doctor
Many thanks for the very detailed and balanced review! :)

I doubt the scratch on the shift key was done by a pair of glasses and if it was shipped like that then that's a fail for me. I also see what you mean about the ERTY keys, once you see they're off centre it's impossible not to keep seeing it.

TBH if you're not 100% happy, and you're not going to be able to live with the scratch and the off-centre key labels, then contact PCS ASAP and see whether they will replace the keyboard. If they say no, and you're still not completely happy with it, then return it for a refund.
 

Bhuna50

Author Level
Many thanks for the very detailed and balanced review! :)

I doubt the scratch on the shift key was done by a pair of glasses and if it was shipped like that then that's a fail for me. I also see what you mean about the ERTY keys, once you see they're off centre it's impossible not to keep seeing it.

TBH if you're not 100% happy, and you're not going to be able to live with the scratch and the off-centre key labels, then contact PCS ASAP and see whether they will replace the keyboard. If they say no, and you're still not completely happy with it, then return it for a refund.

Thanks @ubuysa.

I can honestly say the shift key definitely was not shipped like that as I took a picture on arrival. My (extremely minor) concern is if the other keys start scratching / peeling as easily/quickly as that has done. This is something I won’t know yet but I will be ensuring it gets a lot of use this week to see.

The off centre element I can live with. I just wanted to be balanced in my review and let people know but that it should not put people off considering this laptop.

It’s not worth waiting weeks for to RMA it (as not sure by looking at this if the keyboard is part of the chassis or replaceable and if I could do it myself lol) and if I did return it for a refund, I can 100% honestly say I would just turn around and order exactly the same again.

I have the two year warranty and I’m going to copy the above review to post a review to the link PCS just sent me to get that warranty extended three months further. I believe it to be a fair and honest review with no bias but hope people get the message from it that this PCS laptop is really worth considering.

PS. The wife still hasn’t moaned about the fan noise yet so it’s certainly quieter than my last Defiance as that was the first thing she moaned about five years ago (oh after how much I told her I’d spent on it).


Sent from my iPhone using Tapatalk
 
Last edited:

Bhuna50

Author Level
Ok. After thinking that I had damaged the Shift key, I can now say it wasn’t me. With other reports as well, I have finally today succumbed to sending in an email on the my account system moaning about the state of the keyboard after only 6 weeks use.

Totally unacceptable so have asked if I can easily replace this, if they recommend any “stickers” or what can be done. I have also asked if it is replaced can they assure me this won’t repeat on the new keyboard.

I am really really sad about this as the laptop itself is fantastic and not had any other issues with it but the state of this keyboard in such a short time is appalling.

You can see it’s now affecting the right shift key, A, S, D, C, W, E and the left shift word now completely gone. Also M is starting to go.

I will update here with what response I get.

54e9cd51da0c02f948894899f02115af.jpg

a0d782d43f818b0aadd32380f2bb942c.jpg

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Sent from my iPhone using Tapatalk
 
Last edited:

barlew

Godlike
Ok. After thinking that I had damaged the Shift key, I can now say it wasn’t me. With other reports as well, I have finally today succumbed to sending in an email on the my account system moaning about the state of the keyboard after only 6 weeks use.

Totally unacceptable so have asked if I can easily replace this, if they recommend any “stickers” or what can be done. I have also asked if it is replaced can they assure me this won’t repeat on the new keyboard.

I am really really sad about this as the laptop itself is fantastic and not had any other issues with it but the state of this keyboard in such a short time is appalling.

You can see it’s now affecting the right shift key, A, S, D, C, W, E and the left shift word now completely gone. Also M is starting to go.

I will update here with what response I get.

54e9cd51da0c02f948894899f02115af.jpg

a0d782d43f818b0aadd32380f2bb942c.jpg

1b6e1ec4a857754cdf2b54797b236c59.jpg



Sent from my iPhone using Tapatalk
Send that back mate that is horrific.
 

Bhuna50

Author Level
Send that back mate that is horrific.
Aye - waiting to see what they say - if they can send a new keyboard (or have it back and swap one out within a few days) and promise it wont go the same, then i will swap it over and give it a go.

Trouble is, currently dont have any AMD Ryzens in to swap it out for - would love to stay with having a PCS laptop and have to say this one is performing great, other than this shoddy keyboard.
 

SpyderTracks

We love you Ukraine
Aye - waiting to see what they say - if they can send a new keyboard (or have it back and swap one out within a few days) and promise it wont go the same, then i will swap it over and give it a go.

Trouble is, currently dont have any AMD Ryzens in to swap it out for - would love to stay with having a PCS laptop and have to say this one is performing great, other than this shoddy keyboard.
It's not a modular keyboard I think so you can't just fit one, it has to be disassembled and is part of the mobo, happens a lot nowadays on thin and light laptops thanks to Apple starting the trend a few years ago on the macbooks.
 

FerrariVie

Super Star
Ok. After thinking that I had damaged the Shift key, I can now say it wasn’t me. With other reports as well, I have finally today succumbed to sending in an email on the my account system moaning about the state of the keyboard after only 6 weeks use.

Totally unacceptable so have asked if I can easily replace this, if they recommend any “stickers” or what can be done. I have also asked if it is replaced can they assure me this won’t repeat on the new keyboard.

I am really really sad about this as the laptop itself is fantastic and not had any other issues with it but the state of this keyboard in such a short time is appalling.

You can see it’s now affecting the right shift key, A, S, D, C, W, E and the left shift word now completely gone. Also M is starting to go.

I will update here with what response I get.

54e9cd51da0c02f948894899f02115af.jpg

a0d782d43f818b0aadd32380f2bb942c.jpg

1b6e1ec4a857754cdf2b54797b236c59.jpg



Sent from my iPhone using Tapatalk
:eek: That is unacceptable on a 6 weeks laptop... it looks like it's 10 years old!
 
Last edited:

TheMash

Bronze Level Poster
Unfortunately this isn't the first laptop here with this issue :rolleyes:
Sorry for the issue.

I think the main fault is how they are designed and manufactured.
The keys are mainly transparent and then they are painted with a touch material and that's it (at least on the Vyper III).
There is no protection layer at all. And it should be on top.
In my experience touch coverings are prone to wear very fast and they are very weak against solvents and acids in general.
I'm worried that oil from fingers, plus mechanical stress due to pressing the keys, can accelerate the fault to appear.

On the other hand my keyboard is still perfect after 5 months of usage. Although I have a very soft typing style and I don't stress it too much with gaming (I usually plug an external keyboard as I play on external monitor).

Hope it will last...
 

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Bhuna50

Author Level
This was nothing to do with oils etc from fingers accelerating wear.

The fault started occurring on day 2 after hardly any use. This is a faulty keyboard not normal wear sadly.


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SpyderTracks

We love you Ukraine
This was nothing to do with oils etc from fingers accelerating wear.

The fault started occurring on day 2 after hardly any use. This is a faulty keyboard not normal wear sadly.


Sent from my iPhone using Tapatalk
I'm using a laptop which I bought in 2014, i've used it every single day since buying it and travelled with it all over the world on planes, trains and automobiles, I've never used an external keyboard with it ever, and it's still looking as if it's brand new (aside from the dirt!)

IMG_1686.jpeg


The difference being that the keys on a Clevo are double-shot keycaps where the lettering is actually moulded into the plastic rather than the inferior painted keys being used on the TongFang chassis

Double-shot moulding - Deskthority wiki
 

Martinr36

MOST VALUED CONTRIBUTOR
I'm using a laptop which I bought in 2014, i've used it every single day since buying it and travelled with it all over the world on planes, trains and automobiles, I've never used an external keyboard with it ever, and it's still looking as if it's brand new (aside from the dirt!)

View attachment 21875

The difference being that the keys on a Clevo are double-shot keycaps where the lettering is actually moulded into the plastic rather than the inferior painted keys being used on the TongFang chassis

Double-shot moulding - Deskthority wiki
interesting read
 

SpyderTracks

We love you Ukraine
I would go so far as to say on any “gaming” oriented keyboard, these days it’s fair to expect doubleshot keycaps. They’re so mainstream now, and the benefits in the long term are so enormous, that having painted keys just really isn’t sufficient, it’s cost cutting for the sake lowering quality.
 

Bhuna50

Author Level
For information PCS have come back and said I have to RMA it as the keyboard is not something a user can replace easily (on my previous Defiance II, I could and have actually got two spare keyboards for that laptop but no longer have it) lol.

However I have gone back to them and asked to confirm how long this will be and to ensure they have item in stick BEFORE I send it back because this is only a cosmetic fault and Laptop is perfect otherwise and don’t want it sat there waiting on stock if I can still use it.


Sent from my iPhone using Tapatalk
 

SpyderTracks

We love you Ukraine
For information PCS have come back and said I have to RMA it as the keyboard is not something a user can replace easily (on my previous Defiance II, I could and have actually got two spare keyboards for that laptop but no longer have it) lol.

However I have gone back to them and asked to confirm how long this will be and to ensure they have item in stick BEFORE I send it back because this is only a cosmetic fault and Laptop is perfect otherwise and don’t want it sat there waiting on stock if I can still use it.


Sent from my iPhone using Tapatalk
Unfortunately it's not modular like on most clevos. This is more and more becoming the norm on "thin and light" laptops, they keyboard is actually a physically connected part of the chassis rather than something they can just remove and swap out.

It's a way of saving that 1mm depth. Apple were the ones to start it off on the MacBooks, so annoying!

In fact, a lot of the new clevo chassis now have integrated keyboards also, most manufacturers have resorted to it.
 

FerrariVie

Super Star
I'm using a laptop which I bought in 2014, i've used it every single day since buying it and travelled with it all over the world on planes, trains and automobiles, I've never used an external keyboard with it ever, and it's still looking as if it's brand new (aside from the dirt!)

View attachment 21875

The difference being that the keys on a Clevo are double-shot keycaps where the lettering is actually moulded into the plastic rather than the inferior painted keys being used on the TongFang chassis

Double-shot moulding - Deskthority wiki
To be honest, my clevo keyboard on the Nova doesn't look anything like yours, and to me it feels like a white plastic with black paint (like the transparent tongfangs). However, I don't have any issues with the paint being damaged.

I'll try to get some pictures of it and post back here.
 

SpyderTracks

We love you Ukraine
To be honest, my clevo keyboard on the Nova doesn't look anything like yours, and to me it feels like a white plastic with black paint (like the transparent tongfangs). However, I don't have any issues with the paint being damaged.

I'll try to get some pictures of it and post back here.
It may be that it’s only on the premium chassis that they use doubleshot then. Mine was the octane equivalent of its day.
 
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