Rma 4 is the last!

[Fatalkebab]

Well what can i say after receiving back a pc with a new case two new GPUs And a supposedly new motherboard.

Turned on the pc,reactivated windows sat down to listen to some music and browse the net then Bang, coloured artifacts everywhere that consumed the screen,then BSOD,then restart and looped infinity.

So i uninstalled gpu drivers reinstalled and same thing.
I must of spent 5 hours checking and reseating everything that could be loose,uninstalling and installing and still it happened.
So i finally bit the bullet and reinstalled OS and all drivers and still it does this thing.I checked the bios and everything was all in order.so theres another hardware problem, checked gpus swapped around in single and crossfired and still no luck.

I must be the most unluckiest PC SPECIALIST customer ever.Ive had this PC since april and i aint used it once(Back and fourth).
By the way it was sent back without the power cord and the gpus were unlocked to overclock mode...WHY?I didnt ask for the cards to be unlocked which could void the warranty.Sounds to me you stuffed two cards in saying they were new,Obviously they were not or the engineers just please them selfs and do what they like.

So its going back for good....Im very sorry but enough is enough.ive had it up to the high heavens with this rma business.8 weeks of RMAs and still its still dodgy as hell.

I have decided to build my own pc now because of the worse £1800 plus online purchase ive ever made in 10 years.
I may be very unlucky and maybe the bigger percentage of customers dont have this shoddyness but 4 rmas and an rma for a gpu swap is total Amateurish and should of been nipped in the bud long ago... and admins stop blaming the couriers because thats all you lot do.Its never your mistake.
I outta here and good riddance.

 

[essjayar]

No company is perfect, and I hope the mods leave this story, as the bad experiences are just as important as the good ones. Of course I'm not privy to the details here, but beware - if you buiild yourown machine theres no RMA to fall back on at all

Perhaps your spec was a bit too tight? Perhaps all that unseating and replacing parts inadvertently damaged something else, or even a little static discharge got in there. You should really have sent it back right away if went that bad, but if you've had to change motherboard, GPUs, and case --- (case? why?) then there's something wrong there.

If I had to jump to a quick conclusion, I'd say inadequate cooling or faulty RAM. Probably the most common PC killers.

They probably had to recall even if it was just a GPU to give it a check over in case anything else was wrong. But even after all this, aren't you glad that warranty is there?