Sent an e-mail to PCS and no reply

Sam the Dude

Bronze Level Poster
I sent a e-mail to PC Specilalist this morning about my refund from the order that I cancelled on Friday but I had no response and would like my refund ASAP as I would like to order something else.
 

Corfate

Author Level
What you do need to bare in mind is that they will get probably hundreds of emails a day, so expect a few hours before a reply :)
 

steaky360

Moderator
Moderator
If its important I'd always recommend giving them a call!

0844 499 4000
Monday - Friday 9am - 5pm (Saturdays 9am - 1pm)
Call Waiting Times Here: http://www.pcspecialist.co.uk/call-waiting/

As Corfate says they can get many many emails in a day and may not get a chance to respond as quickly as you would like!
 

Spy

Member
I find it takes them 1-2 days to respond to emails so the phone may be the best option for you
 

moosEh

Administrator
Staff member
Moderator
We apologies for the delay in getting back to you, the several emails you sent contradicted each other so it was quite difficult to follow. We cancelled your order on Friday and the refund was processed today for you.
 
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