TPM says it requires an update after upgrading to the April update 1803.

[Bastet]

I'm looking for help on how to update the Trusted platform module firmware after the April/Spring update 1803.
This is what I see within Windows Defender:


If I check tpm.msc it appears to be fine:


So I'm wondering if it does require an update tbh.

Thanks in advance.

 

[ubuysa]

Contact PCS directly. I have raised this issue with them recently and received the following reply...

Thank you for raising the issue with us. We certainly have this available for our customers, we would however advise that they contact us directly as depending on current the version of their TPM we may need to send them a different update.

 

[Paulbid123]

I would also appreciate to be included as mine says the same but version 4.32



I also found this thread https://www.pcspecialist.co.uk/foru...-update-required&highlight=security+processor

 

[SpyderTracks]

I would also appreciate to be included as mine says the same but version 4.32

View attachment 11602

I also found this thread https://www.pcspecialist.co.uk/foru...-update-required&highlight=security+processor

So, as above, you'll need to contact PCS directly for an update.

 

[Bastet]

Contact PCS directly. I have raised this issue with them recently and received the following reply...

Thanks I have now done so.

 

[Bastet]

I received the update but upon following the instructions at the end I receive an error saying The firmware image cannot be used to update this TPM (decrypt key mismatch), has anyone else had this & what does it mean?

 

[SpyderTracks]

I received the update but upon following the instructions at the end I receive an error saying The firmware image cannot be used to update this TPM (decrypt key mismatch), has anyone else had this & what does it mean?

View attachment 11610

Best to contact PCS

 

[Bastet]

I am current awaiting their reply.

 

[ubuysa]

I am current awaiting their reply.

Phone them if you want a quick response.

 

[Bastet]

Thanks ubuysa, they’ve passed the error on to the R&D department.

 

[Bastet]

All sorted, they sent an updated .zip file with more choices for updates.
Thanks to all who replied.