Trying to Gain Access to my Second Chrome Account

[GAK]

I have two Chrome accounts, one my 'Home' (or default) account, the second one I use for various online services. . . eBay etc. Due to some remedial work done on my browser, I can no longer open this second account. So to solve this problem I've been advised to follow the route flagged up as: "Sign in to multiple accounts at once" This entails clicking on my default account's profile image and then choose "Add account" in the menu. I am now presented with a Google Sign-in page, which would be fine except the only account listed in the dialogue box below is the address of my default account - i.e. it doesn't include the address of the second account. So what do I do next? Do I over-write the default account address present in the dialogue box and type in the second one, hoping this will enable me to gain access to it? If so, do I run the risk of deleting my default account? That would be an absolute disaster. Unfortunately information about this issue appears to be non-existent. This means I can't make the next move. So any advice would be extremely helpful. Thanks in advance.

 

[Citrus_9]

I have two Chrome accounts, one my 'Home' (or default) account, the second one I use for various online services. . . eBay etc. Due to some remedial work done on my browser, I can no longer open this second account. So to solve this problem I've been advised to follow the route flagged up as: "Sign in to multiple accounts at once" This entails clicking on my default account's profile image and then choose "Add account" in the menu. I am now presented with a Google Sign-in page, which would be fine except the only account listed in the dialogue box below is the address of my default account - i.e. it doesn't include the address of the second account. So what do I do next? Do I over-write the default account address present in the dialogue box and type in the second one, hoping this will enable me to gain access to it? If so, do I run the risk of deleting my default account? That would be an absolute disaster. Unfortunately information about this issue appears to be non-existent. This means I can't make the next move. So any advice would be extremely helpful. Thanks in advance.

Is this a question about two Google accounts or two Chrome profiles? Chrome doesn't have accounts. The below 2 links should help. What do you mean about the risk of deleting account? If you know your password, you'll just login again.

https://www.support.com/how-to/how-to-create-and-switch-profiles-in-chrome-12564

Sign in to multiple accounts at once - Computer - Google Account Help

If you have more than one Google Account, you can sign in to multiple accounts at once. That way, you can switch between accounts without signing out and back in again. Your accounts have separate se

support.google.com

 

[SpyderTracks]

Is this a question about two Google accounts or two Chrome profiles? Chrome doesn't have accounts.

https://www.support.com/how-to/how-to-create-and-switch-profiles-in-chrome-12564

Sign in to multiple accounts at once - Computer - Google Account Help

If you have more than one Google Account, you can sign in to multiple accounts at once. That way, you can switch between accounts without signing out and back in again. Your accounts have separate se

support.google.com

You can log into your google account in chrome and it synchronises bookmarks and tabs etc.

 

[Citrus_9]

You can log into your google account in chrome and it synchronises bookmarks and tabs etc.

So yeah, that's not Chrome accounts - that's Google accounts!

 

[GAK]

I took the plunge and the link did work, after all. The reason for my hesitancy was due to having lost a valued (work-based) Hotmail account years ago as a result of not knowing what I was doing. That caused no end of grief, so this time round it was a case of once bitten twice shy. Thanks for the responses, much appreciated.

 

[Citrus_9]

I took the plunge and the link did work, after all. The reason for my hesitancy was due to having lost a valued (work-based) Hotmail account years ago as a result of not knowing what I was doing. That caused no end of grief, so this time round it was a case of once bitten twice shy. Thanks for the responses, much appreciated.

No probs Don't know if it's Friday (we don't have Bank Holiday in Ireland today), but... have you resolved the thing? 🤣

 

[GAK]

Yes, I have resolved the problem. . . and now facing an altogether different issue

In audio terms I now have a constant 'rumbling' or 'booming' sound in the background whenever I'm using the laptop's sound system. Also all voices and music now sound muddy and ill-defined. Weirdly this problem extends right across the board, that's to say it happens whenever I'm playing DVDs (using the laptop's external drive) or when I'm watching/listening to anything online - the BBC, You Tube, whatever. I've checked the laptop's audio setup (Conexant SmartAudio HD & the Intel Display Audio) and on both counts everything is functioning properly. Neither do the drivers need updating - I've checked. In addition I've swapped the external speakers for a backup pair, and the problem persists regardless. In fact things only sound remotely "normal" if I use the laptop's native speakers (the reason for the quotes is that the audio here is so piercingly trebly that it can make the Who or Jimi Hendrix sound like Peter, Paul & Mary). Could it be that the laptop's sound card is on its way out? Do sound cards lose their integrity over time? I would take this problem to our local PC repairers, but Covid has kicked that into touch for the time being. So I remain baffled (again). Damn it.

 

[SpyderTracks]

Yes, I have resolved the problem. . . and now facing an altogether different issue

In audio terms I now have a constant 'rumbling' or 'booming' sound in the background whenever I'm using the laptop's sound system. Also all voices and music now sound muddy and ill-defined. Weirdly this problem extends right across the board, that's to say it happens whenever I'm playing DVDs (using the laptop's external drive) or when I'm watching/listening to anything online - the BBC, You Tube, whatever. I've checked the laptop's audio setup (Conexant SmartAudio HD & the Intel Display Audio) and on both counts everything is functioning properly. Neither do the drivers need updating - I've checked. In addition I've swapped the external speakers for a backup pair, and the problem persists regardless. In fact things only sound remotely "normal" if I use the laptop's native speakers (the reason for the quotes is that the audio here is so piercingly trebly that it can make the Who or Jimi Hendrix sound like Peter, Paul & Mary). Could it be that the laptop's sound card is on its way out? Do sound cards lose their integrity over time? I would take this problem to our local PC repairers, but Covid has kicked that into touch for the time being. So I remain baffled (again). Damn it.

Do you have a speaker plugged into HDMI?

Which output are your speakers plugged into? Confused why you're looking at those outputs rather than the realtek?

 

[GAK]

The speakers are plugged into the laptop's audio input - which is the laptop's only such input. There are no HDMI connections or leads present in this setup. A search by MS File Explorer has drawn a blank about Realtek.

On the other hand I do have a venerable semi-redundant HP laptop, which I use nowadays for burning music CDs (it has Nero 7 onboard plus an early version of SoundForge, which gives you an idea how old it is). It's no good for going online any longer, but as far as playing DVDs, music files etc, it will certainly suffice for checking out the other laptop's external speaker system, as well as passing judgment on the (Asus) laptop itself. I'll give it a try. I don't know why I didn't think of this earlier. . . duh.

 

[GAK]

Just to sum up for those who may be having similar audio problems, after more listening I can report that both sets of PC speakers functioned perfectly well when they were hooked up to the second laptop. So the problem lies squarely with my Asus laptop - no auguments.

As a sidenote: having earlier described the problem in terms of 'rumbling' sounds, I can be more precise about it now. What appears to be happening is that the fault in the laptop's audio system is picking up, and both magnifying and distorting the background sounds, at the expense of whatever is occurring, auditorially speaking, in the foreground - speech, music etc. The nearest parallel I can think of is people with hearing problems struggling to distinguish between background ambient sounds and (say) the speech of those they may be conversing with closer by. It's all become an undifferentiated wall of noise, in other words. Just a thought.

In any case, roll on April the 12th (for us here in the UK) and the re-opening of our local PC repair shop! Will be very interested in what they'll have to say for themselves regarding the above issue.

 

[SpyderTracks]

Just to sum up for those who may be having similar audio problems, after more listening I can report that both sets of PC speakers functioned perfectly well when they were hooked up to the second laptop. So the problem lies squarely with my Asus laptop - no augument.

As a sidenote: having earlier described the problem in terms of 'rumbling' sounds, I can be more precise about it now. What appears to be happening is that the fault in the laptop's audio system is picking up, and both magnifying and distorting the background sounds, at the expense of whatever is occurring, auditorially speaking, in the foreground - speech, music etc. The nearest parallel I can think of is people with hearing problems struggling to distinguish between background ambient sounds and (say) the speech of those they may be conversing with, for instance. It's all become an undifferentiated wall of noise, in other words. Just a thought.

In any case, roll on April the 12rh (here in the UK) and the re-opening of our local PC repair shop! Will be very interested in what they'll have to say for themselves regarding the above issue.

Unfortunately we can't advise on self builds or competitor builds, it's likely just a driver issue, but you'd need to get help on an open forum like Toms Hardware.