usb 3.0 not working

[pilgrim]

just got comp, usb 3.0 not working provides power, guessing driver or a bios setting.
a88xm-plus motherboard.
any advice which driver or setting?

 

[SpyderTracks]

just got comp, usb 3.0 not working provides power, guessing driver or a bios setting.
a88xm-plus motherboard.
any advice which driver or setting?

Usb drivers are usually in the chipset drivers, you could try reinstalling those.

 

[mantadog]

also check the device manager for any yellow triangles under the USB tab. I had an issue before where uninstalling the usb drivers via the device manager then restarting the machine allowed windows to re install the drivers automatically.

 

[thisisevilevil]

USB 2.0 drivers is on the chipset. Depending on chipset, the USB 3.0 controller might be a separate onboard controller, but in this case, I just checked your motherboard specs. It's also in the chipset for this system. However, it doesn't seem to state if there is USB 3.0 Support for Windows 8/8.1.


Version 8.0.916.0&8.0.915.0&5.12.0.15

Description AMD Chipset Driver V8.0.916.0 for Windows Win7 32bit & Win7 64bit & Win8.1 32bit & Win8.1 64bit.
Trinity & Richland & Kaveri & Godavari VGA Driver V14.502.1013.0 for Windows Win7 32bit & Win7 64bit & Win8.1 64bit.
Trinity & Richland & Kaveri & Godavari VGA Driver V13.351.1007.0 for Windows Win8.1 32bit.
AMD Chipset Driver V8.0.915.0 for Windows Win8 32bit & Win8 64bit.
Trinity & Richland VGA Driver 13.152.0.0 for Win8 32bit & Win8 64bit.
Kaveri VGA Driver V13.250.26.0 for Windows Win8 32bit & Win8 64bit.
USB3.0 Driver V1.1.0.167 for Windows Win7 32bit & Win7 64bit.
AMD Chipset Driver V5.12.0.15 for Windows XP 32bit.
Trinity & Richland VGA Driver 9.0.100.1800 for Windows XP 32bit.
Kaveri VGA Driver V9.000.300.3003 for Windows XP 32bit.
USB3.0 Driver V1.1.0.0145 for Windows XP 32bit.

File Size 2.45 GBytes

Link: http://dlcdnet.asus.com/pub/ASUS/mi...160.zip?_ga=1.259723722.1353611404.1433165923

Also looked in your manual, you might wanna keep these things in mind:

 

[BennoWilson]

Hi Pilgrim,

Presuming you are talking about the onboard USB 3.0 ports - this is likely to be a driver issue. You can download your drivers by logging into your account on our website.
If you mean your front USB ports. The motherboard you have chosen doesn't support front USB 3.0 - if you require more technical assistance, I would recommend calling us on 0333 011 7000.

Thanks,
Benno

 

[pilgrim]

Yes i do mean the onboard 3.0 usb ports. there are no drivers on my account can you please post them.
Also if the front port is not connected why does it provide power?

 

[pilgrim]

Thanks i had found one driver but didn't see the other. Yes i am only using it for storage devices