Hi everyone.
I recently bought an Initia 15'6 AMD, installed linux on it (ferenOS, default kernel is 5.8.0, I upgraded to 5.12.4 but no improvement observed) and I face 2 issues with it :
1. It won't sleep. the screen turns black but the power led stays on and I have to hard shutdown to get control back which is pretty annoying (I have to turn it on/off each time I want to use it...)
2. battery life is not good. I currently set the cpu governor to powersave (through TLP) which gives me decent battery life (5/6h) but ondemand governor drains the battery in sth like 2/3 hours which is awful given the fact that this laptop should have an AWESOME battery life (pretty much why I bought it).
So here are my questions :
- are there any reliable solutions to these issues ?
- if not, would a refund be possible given the fact that my brand new laptop is unusable as it is ?
Thx in advance
Edit : full specs below
Chassis & Display
UltraNote Series: 15.6" Matte Full HD 60Hz 45% NTSC LED Widescreen (1920x1080)
Processor (CPU)
AMD Ryzen™ 7 8-Core Processor 4700U (2.0GHz, 4.1GHz Turbo)
Memory (RAM)
16GB Corsair 2666MHz SODIMM DDR4 (1 x 16GB)
Graphics Card
AMD Radeon™ Graphics (CPU Dependant)
1st M.2 SSD Drive
256GB PCS PCIe M.2 SSD (1900 MB/R, 1100 MB/W)
Memory Card Reader
Integrated Micro-SD Memory Card Reader
Battery
UltraNote Series Integrated 36WH Lithium Ion Battery
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.2 GEN 2 PORT (Type C) + 1 x USB 3.2 GEN 1 PORT + 2 x USB 2.0 PORTS
Keyboard Language
MULTI COLOUR BACKLIT FRENCH KEYBOARD
I recently bought an Initia 15'6 AMD, installed linux on it (ferenOS, default kernel is 5.8.0, I upgraded to 5.12.4 but no improvement observed) and I face 2 issues with it :
1. It won't sleep. the screen turns black but the power led stays on and I have to hard shutdown to get control back which is pretty annoying (I have to turn it on/off each time I want to use it...)
2. battery life is not good. I currently set the cpu governor to powersave (through TLP) which gives me decent battery life (5/6h) but ondemand governor drains the battery in sth like 2/3 hours which is awful given the fact that this laptop should have an AWESOME battery life (pretty much why I bought it).
So here are my questions :
- are there any reliable solutions to these issues ?
- if not, would a refund be possible given the fact that my brand new laptop is unusable as it is ?
Thx in advance
Edit : full specs below
Chassis & Display
UltraNote Series: 15.6" Matte Full HD 60Hz 45% NTSC LED Widescreen (1920x1080)
Processor (CPU)
AMD Ryzen™ 7 8-Core Processor 4700U (2.0GHz, 4.1GHz Turbo)
Memory (RAM)
16GB Corsair 2666MHz SODIMM DDR4 (1 x 16GB)
Graphics Card
AMD Radeon™ Graphics (CPU Dependant)
1st M.2 SSD Drive
256GB PCS PCIe M.2 SSD (1900 MB/R, 1100 MB/W)
Memory Card Reader
Integrated Micro-SD Memory Card Reader
Battery
UltraNote Series Integrated 36WH Lithium Ion Battery
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.2 GEN 2 PORT (Type C) + 1 x USB 3.2 GEN 1 PORT + 2 x USB 2.0 PORTS
Keyboard Language
MULTI COLOUR BACKLIT FRENCH KEYBOARD
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