Vyper 17.3" 2020 - driver problem after installing new ssd and ram

W

we_re

Member
Hi,
I just received my new Vyper laptop yesterday. The specs is shown here https://www.pcspecialist.co.uk/saved-configurations/vyper-17/w8DtqNm!6z/
I also installed new ssd which is Micron 2200S NVME 1TB and ram to 16 GB.
Then I did a clean installation of window 10 on the new ssd and did all required updates from Midrosoft. However, I have problems with drivers(provided by PCspecialist) as shown via the attached photo. The chipset driver can be installed successfully. The problematic drivers, provided tech support, can not be installed including (see also via attached photos)
05_IRST_W10.zip
06_LAN_W10.zip (need password to extract the file)
07_ME_W10.zip
This problem affect the battery consumption significantly and sometimes autofan speed in office mode doesn't work properly leading overheart and freezing window. I sent email to PCspecialist but still wait for their responses. Just would like to hear from you. Do you have any suggestions about this issue? Thank you in advance.

A little review: this laptop is solid and well-built. Screen is fast and accurate. Weight~2.23 kg + 0.6 kg for adapter. Personally, the downside is speaker despite of THX certificate and driver. Output sound is not just clear enough even with hi-res audio. Soundstage is narrow with bad separation compared to my old Hp pavilion power (B&O speaker).
 

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W

we_re

Member
Note that I repeat the clean installation process for two to three times. But the problems still remain.
 
SpyderTracks

SpyderTracks

We love you Ukraine
we_re said:
Note that I repeat the clean installation process for two to three times. But the problems still remain.
Click to expand...
You should let windows update install all the drivers it can, you have to reinstall windows, then run windows updates until there are none left, then go into device manager and see what's left over and post back.

You don't need IRST, it's not really used anymore, same with IME, and you don't have Optane installed in your config, so you don't need that either.

The LAN driver should install automatically with windows updates.

The exclamation marks in device manager are the chipset drivers missing.
 
W

we_re

Member
Thank you for your reply.
Yes, I did the same process as you mentions. I try install the chipset drivers either from pcspecialist or intel. Both can be installed successfully. But the same missing drivers is still there.
 
ubuysa

ubuysa

The BSOD Doctor
we_re said:
Thank you for your reply.
Yes, I did the same process as you mentions. I try install the chipset drivers either from pcspecialist or intel. Both can be installed successfully. But the same missing drivers is still there.
Click to expand...
Have you tried SpyderTracks' suggestion of allowing Windows Update to install all drivers? The only drivers you may have to manually install (after Windows Update has done it's thing) is the NVidia driver and Control Centre if this is a Clevo chassis.
 
W

we_re

Member
Yes, the suggested process by SpyderTrack is normally what I did. After allowing Window Update until the system is up to date, the drivers is still missing. So I installed the chipset drivers either from intel and from pcspecialist. Unfortunately, both didn't worked. Sorry if I am not clear.
 
SpyderTracks

SpyderTracks

We love you Ukraine
we_re said:
Yes, the suggested process by SpyderTrack is normally what I did. After allowing Window Update until the system is up to date, the drivers is still missing. So I installed the chipset drivers either from intel and from pcspecialist. Unfortunately, both didn't worked. Sorry if I am not clear.
Click to expand...
I would contact PCS then, sounds like it’s a duff install version or something on your account.
 
W

we_re

Member
Thank you SHAYTHEDOG. The software (free version) helps me install the Base system devices successfully.
Although the software shows my driver is all updated. But some drivers are still missing (see photo).

1590150544410.png



1590149599955.png
 
SpyderTracks

SpyderTracks

We love you Ukraine
we_re said:
Thank you SHAYTHEDOG. The software (free version) helps me install the Base system devices successfully.
Although the software shows my driver is all updated. But some drivers are still missing (see photo).

View attachment 16259


View attachment 16257
Click to expand...
Driver boosters are inherently dangerous and will damage your windows installation. They should never be used.

Im afraid you’ll need to reinstall windows from scratch and wait for proper drivers from PCS.
 
ubuysa

ubuysa

The BSOD Doctor
we_re said:
Thank you SHAYTHEDOG. The software (free version) helps me install the Base system devices successfully.
Although the software shows my driver is all updated. But some drivers are still missing (see photo).

View attachment 16259


View attachment 16257
Click to expand...

I'm sorry but this was bad advice.

Driver Booster clearly hasn't installed the correct chipset driver because you still have driverless devices. Also you have no idea what drivers it has installed for the other stuff. Just because they no longer have the yellow triangle and exclamation mark next to them does not mean they're working properly.

Driver install tools like Driver Booster should always be avoided. If Windows Update can't find the right driver then you should go to the device manufacturer's website. In your case, since it's the chipset driver, that's PCS.

If a fully clean install of Windows followed by Windows Update running until no more updates are found does not resolves this issue then IMO you either have a hardware issue or you need a specialised driver (or drivers) that only PCS can supply. Either way you need to phone PCS ASAP and find out which I'm afraid.
 
W

we_re

Member
Yes, the Driver Booster cause the “system” process in task manager to cycle between 0 and ~10% cpu every 10 second at idle.
I did try clean installation several times i.e.
1. Clean install window -> Install drivers from pcspecialist -> let window update until it’s up to date.
2. Clean install window -> let window update until it’s up to date -> install the remaining drivers from pcspecialist
Both of this doesn't help. The drivers are still missing. I am contacting pcspecialist. Sure that the first response is to reinstall the windows again. I assure them that I did that and asking to check the provided drivers and hardware problems. Let see what the next suggestions.
Anyway, thanks you all for your kindness and time.
 
SpyderTracks

SpyderTracks

We love you Ukraine
we_re said:
Yes, the Driver Booster cause the “system” process in task manager to cycle between 0 and ~10% cpu every 10 second at idle.
I did try clean installation several times i.e.
1. Clean install window -> Install drivers from pcspecialist -> let window update until it’s up to date.
2. Clean install window -> let window update until it’s up to date -> install the remaining drivers from pcspecialist
Both of this doesn't help. The drivers are still missing. I am contacting pcspecialist. Sure that the first response is to reinstall the windows again. I assure them that I did that and asking to check the provided drivers and hardware problems. Let see what the next suggestions.
Anyway, thanks you all for your kindness and time.
Click to expand...
Yes, what we're saying is since you've installed driver booster, you've compromised your system, you need to reinstall whatever happens otherwise you WILL face issues going forwards.

You will need to reinstall and then wait for drivers from PCS.
 
B

berglake7

Member
Issue solved.

It is Thunderbolt that needs a driver.
I manually updated thunderbolt in the Device Manager.

Device Manager-Base system-manually update-unziped Thunderbolt map.
TBT_DCH_SW_Rev70
 
ubuysa

ubuysa

The BSOD Doctor
berglake7 said:
Issue solved.

It is Thunderbolt that needs a driver.
I manually updated thunderbolt in the Device Manager.

Device Manager-Base system-manually update-unziped Thunderbolt map.
TBT_DCH_SW_Rev70
Click to expand...
That's interesting. Where did you source the driver? Did Windows Update not find it?
 
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