Vyper 17 GPU thermal throttling

V

Valysse

Member
Hi all,

I've purchased new Vyper 17 about 2 weeks ago, specced with rtx 2070 super.

I'm experiencing an issue where in any game GPU jumps to 85 degrees almost instantly amd thermal throttles, causing significant performance drop in even old games.

Has anyone else experienced similar issue? What can I do?

Any help would be greatly appreciated 🙏
 
SpyderTracks

SpyderTracks

We love you Ukraine
Valysse said:
Hi all,

I've purchased new Vyper 17 about 2 weeks ago, specced with rtx 2070 super.

I'm experiencing an issue where in any game GPU jumps to 85 degrees almost instantly amd thermal throttles, causing significant performance drop in even old games.

Has anyone else experienced similar issue? What can I do?

Any help would be greatly appreciated 🙏
Click to expand...
What are the cpu temps in game?

The GPU will immediately reach the target temperature, that’s a given on almost any gaming laptop, but it shouldn’t thermal throttle obviously.

Where are you seeing the throttling? Can you post some screenshot of your readings?

We need cpu and GPU temps on idle and under load.

Can you also post your full specs from the order page?
 
V

Valysse

Member
Hi Spydertracks,

Thank you for the reply.

Any game I tested, sees serious performance hit, I've tried WoW/Overwatch on Medium/ (both games are really old and not that graphically demanding, GeForce experience was suggesting Ultra settings for Overwatch), but I see the GPU clock down to as low as 300mhz.

Please see the Spec Below:
Chassis & Display
Vyper Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Eight Core Processor 10875H (2.3GHz, 5.1GHz Turbo)
Memory (RAM)
16GB Corsair 2666MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
NVIDIA® GeForce® RTX 2070 SUPER - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
2TB INTEL® 660p M.2 NVMe PCIe SSD (up to 1800MB/sR | 1800MB/sW)
Memory Card Reader
Integrated Micro-SD Memory Card Reader
AC Adaptor
1 x 230W AC Adaptor
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Battery
Vyper Series Integrated 91WH Lithium Ion Battery
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless/Wired Networking
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX201 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x THUNDERBOLT 3 PORT + 3 x USB 3.1 PORTS
Keyboard Language
VYPER 17 SERIES RGB BACKLIT UK KEYBOARD
Operating System
NO OPERATING SYSTEM REQUIRED
Operating System Language
United Kingdom - English Language
Windows Recovery Media
NO RECOVERY MEDIA REQUIRED
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge (Windows 10 Only)
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
1596184326757.png


1596184432378.png


First Screenshot is from the game, second for Idle state (I've got a cooling pad as well).
 
SpyderTracks

SpyderTracks

We love you Ukraine
That’s only showing your GPU, we need the CPU as that will likely be the cause of any thermal throttling.

The GPU seems fine.

How did you install windows? What process?

How did you install drivers?

Have you got control center installed?

Are you doing testing on battery or mains?
 
V

Valysse

Member
Hi Spyder,

Please see below screenshot of the same scene with the same setting of GPU temp:
1596186351715.png


Windows came already preinstalled, I've just activated my account, could this cause issues?
For drivers, I've downloaded GeForce experience and got them from there, is there anything else I should be installing?
Is Control Center the same as Gaming Center pictured above, or do I need something else?

Doing the tests on mains.

Thank you, and sorry if some of the questions seem a bit basic, I've never dealt with prebuild laptops before!
 
SpyderTracks

SpyderTracks

We love you Ukraine
Valysse said:
Hi Spyder,

Please see below screenshot of the same scene with the same setting of GPU temp:
View attachment 17613

Windows came already preinstalled, I've just activated my account, could this cause issues?
For drivers, I've downloaded GeForce experience and got them from there, is there anything else I should be installing?
Is Control Center the same as Gaming Center pictured above, or do I need something else?

Doing the tests on mains.

Thank you, and sorry if some of the questions seem a bit basic, I've never dealt with prebuild laptops before!
Click to expand...
That will be the issue then, you can’t activate the test image as it won’t be configured properly.

You’ll need to do a clean install of windows from scratch.
 
V

Valysse

Member
Hi Spyder,
I've done a fresh Windows install, installed all the drivers from PCS website along with the newest nvidia drivers, etc. Unfortunately, the problem still persists.
 
P

Paddy Baxter

Bronze Level Poster
I have the same configuration in the Recoil IV chassis. Unfortunately the GPU throttling is unavoidable without undervolting and max fan speeds. Even then some really taxing games will make it it the threshold regardless
Edit: actually 300mhz is way too low, I was talking drops to between 1100-1300 on the 2070 super
 
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