windows 10 reliability report is driving me mad

MJSWARLORD

Silver Level Poster
First let me say i am not a pc noob i have been geeking for 14 years.
Every day the reliability monitor reports hardware errors ...i have not got any !!! , i get failed to shutdown correctly reports , i was on diablo 3 at the time , most puzzling , some errors such as google chrome not responding get logged when pc was actually turned off. I even get error reports for things i dont use. I have used loads of msofts hidden and well know tools and it never finds anything. In use i dont see any problems occur so whats going on ???
pcs saw a few screen shots of reports and said not a problem but why are these errors reports being generated.
 

ubuysa

The BSOD Doctor
I'm not trying to be funny here but how do you know you don't have any hardware issues?

Are all your drivers up to date and properly installed?
 

MJSWARLORD

Silver Level Poster
everything is up to date and when i get a hardware error report i run hardware trouble shooter and it finds nothing ....... why would errors be logged at a time when pc off , google chrome failed to respond 6 times in 5 minutes and i never used it, by the way no blue screens or crashes anywhere
 

Tony1044

Prolific Poster
everything is up to date and when i get a hardware error report i run hardware trouble shooter and it finds nothing ....... why would errors be logged at a time when pc off , google chrome failed to respond 6 times in 5 minutes and i never used it, by the way no blue screens or crashes anywhere

You say you never use it, but it's a pernicious little b*****d.... there are a lot of chrome addons or Google apps that use it (one example being hangouts) - check out the task manager to be sure.

You say you get them logged when the machine is off - how? How can a piece of software be running when the machine is phyiscally off? Sure you have the correct time zones set and your time is correct? Sure it isn't just asleep and something is waking it?

Anything in the event logs?

I'd probably be trying a fresh install at this point to double check.
 
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ubuysa

The BSOD Doctor
That's a good idea of Tony1044's to check the event logs because if you really don't have a hardware problem then you do have a software problem and I'd expect to see event log entries.

It would still be worth running a couple of easy hardware checks though....

1. Run chkdsk /r on each of you hard disks to be sure there are no problems there

2. Download Memtest from http://memtest.org, extract the iso file from the downloaded archive, burn that iso to a CD/DVD and boot that CD/'DVD. Memtest will start immediately. Leave it running overnight because you want as many iterations of the various test as you can get to be sure your RAM is good. Note that Memtest is much more thorough and exhaustive than the built-in Microsoft memory test.

I would also remove all external devices (except the keyboard and mouse) for a few hours to see whether the hardware errors are stuill reported. That at least will eliminate external devices as the cause.
 
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