Windows 7 error installing

Hasta

Hasta

Member
Received my new PC Thursday and only started setting it up today however I can't seem to get past the 'Setup is starting services' screen.

I keep getting the error 'The computer restarted unexpectedly or encountered an unexpected error windows installation cannot proceed. To install windows, click ok to restarted the computer, and then restart the installation' and whenever I do restart it, it happens again so I'm in a constant loop.

I have the CD in the drive and the system recognizes the drive but it's not loading it properly. I'm a bit lost at this point :confused:
 
Fear

Fear

Prolific Poster
First i would reccomend shut the PC down power off and unplug it then open the case and check to make sure the cables are securly plugged in to the HDD, if that is ok or you cna just try this first if you want when you switch on keep pressing "Del" key to enter the bios when you are in there you need to select boot order priority and change it so you have boot from cd/dvd drive then press "f10" key to save and exit, it will then restart and after the motherboard manufacturer screen you should be asked to press a key to boot from disc do so and then choose to do a custom install and click on the drive and delete it do this for all drives partitions then highlight the drive to install the OS on and install the rest should take care of itself.
 
Hasta

Hasta

Member
My HDD is set to boot #1.
Everything seems to be plugged in okay that I saw, I tried plugging in every cable I could find a bit more but they were alright at touch, its plugged into the gray sata 6.

This is the first screen I get once I past the MB manufacturer (quite a big picture):
_______________________________
http://tinypic.com/view.php?pic=f2105u&s=7
^^^^^^^^^^^^^^^^^^^^^^^^^

It's set to AHCI in bios as well so not really sure what's wrong.
 
Teaz

Teaz

Godlike
sounds similar to a thread on here about this before but that was due to and SSD problem.

any chance you can post up your spec?
 
Hasta

Hasta

Member
Case
COOLERMASTER HAF 922 MID TOWER GAMING CASE
Overclocked CPU
Overclocked Intel® Core™i5-2500k Quad Core (3.30GHz @ max 4.60GHz)
Motherboard
ASUS® P8P67 PRO (NEW REV 3.0): USB 3.0/SATA 6Gb/s, CrossFireX™ & SLI
Memory (RAM)
4GB KINGSTON HYPER-X SPECIAL EDITION GREY - DDR3 1600MHz (2 x 2GB KIT)
Graphics Card
1.25GB NVIDIA GEFORCE GTX 570 - 2 DVI, HDMI, DP - DX® 11, 3D Vision Ready
Memory - 1st Hard Disk
1TB WD CAVIAR BLACK WD1002FAEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)
1st DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Memory Card Reader
INTERNAL 52 IN 1 CARD READER (XD, MS, CF, SD, etc) + 1 x USB 2.0 PORT
Power Supply
CORSAIR 750W TX SERIES (TX750) 80+ ULTRA QUIET PSU (£86)
Processor Cooling
COOLIT ECO A.L.C (ADVANCED LIQUID COOLER) (£49)
Thermal Paste
ARCTIC COOLING MX-3 HIGH THERMAL CONDUCTIVITY COMPOUND (£9)
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities
ONBOARD 10/100/1000 GIGABIT LAN PORT - AS STANDARD ON ALL PCs
USB Options
6 x USB 2.0 PORTS @ BACK PANEL (MIN 2 FRONT PORTS) AS STANDARD
Operating System
Genuine Windows 7 Home Premium 64 Bit - inc DVD & Licence (£79)
Warranty
3 Year Platinum Warranty (3 Year Collect & Return, 3 Year Parts, 3 Year labour) (£135)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 11 to 13 working days
Miscellaneous
FREE Need For Speed™ World Starter Pack with any Nvidia® GTS450 or above!

That's my specification.
 
Fear

Fear

Prolific Poster
Above you have put your HDD is set to boot first you need to change that to your cd/dvd drive then it will just load from the disc and you can get your clean install.
 
Teaz

Teaz

Godlike
Not sure if this could be the problem or not but have you tried disabling the two controllers JMicron and Marvell in the bios?
 
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