Upon receiving my pc 2 days ago after using it for a couple of hours i noticed a rattling noise coming from the tower.i did have my headphones on at the time whilst gaming.
I quickly had to do a forced shutdown.
After opening the case i noticed the zotac support bracket the slide control screw had vibrated along causing the end of the graphics card to dip slightly which hit the fan causing 2 blades to shear off.
Now my graphics card vibrates on startup.and is now getting worse.
I contacted your support to be told to look online for a replacement fan
Surely the loose sliding control screw would have been picked up in quality testing.
The question i would like to ask can you supply the fan blade.
As i live in jersey i dont want to send the pc back as you dont collect from jersey for the first month and would be quite expensive to do so.
£2700 pc? i am worried it could cause irreparable damage.
Please could you advise.
I quickly had to do a forced shutdown.
After opening the case i noticed the zotac support bracket the slide control screw had vibrated along causing the end of the graphics card to dip slightly which hit the fan causing 2 blades to shear off.
Now my graphics card vibrates on startup.and is now getting worse.
I contacted your support to be told to look online for a replacement fan
Surely the loose sliding control screw would have been picked up in quality testing.
The question i would like to ask can you supply the fan blade.
As i live in jersey i dont want to send the pc back as you dont collect from jersey for the first month and would be quite expensive to do so.
£2700 pc? i am worried it could cause irreparable damage.
Please could you advise.