Recent content by FraSha

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    PCSPECIALIST Intel 13th and 14th Gen confirmed defective

    Apologies in advance and please delete link if it is a breach of protocol or in the wrong place! But is this (a) legitimate, and (b) something we should do now for the appropriate processors/BiOS (I would be very happy to receive advice which exact ones need it)...
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    PCSPECIALIST Intel 13th and 14th Gen confirmed defective

    What is the best way to get PCS approval, and to get any update through the right method, e.g. what is their channel for them?
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    PCSPECIALIST Intel 13th and 14th Gen confirmed defective

    So if we bought an intel-based PC within the last 6 months (in the UK), the Consumer Rights Act specifies that items sold must be "fit for purpose" and these clearly aren't, so we'd be entitled to a full replacement system based on AMD? Is that how we should read it?
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    PCSPECIALIST New PC keeps freezing and needing reset

    OK good then! Thanks. In the BIOS, with that disabled setting the amperage and wattage look like what the video-maker advises:
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    PCSPECIALIST New PC keeps freezing and needing reset

    Thanks, I had a look at the video. It's jsut over 12 minutes point with the BIOS check, I went in and looked and mine is already set to the "Disabled - Enforce All Limits" on ASUS Multicore Enhancement as he advises.
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    PCSPECIALIST New PC keeps freezing and needing reset

    Hopefully this setting makes it readable to people with the link (I've sent it to PC Specialist. As there are 151 OCCT screenshots they asked for (reasonable?), it went slightly over 25MB so even a zipped folder gets turned into a Googledrive link when I try to send the folder to them):
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    PCSPECIALIST New PC keeps freezing and needing reset

    PC Specialist put together the configuration, I wouldn't know how to. It has been more than 14 days since the delivery, just about. So far they've said "Also thank you for bringing this to my attention can we please run some tests to check the temperatures of this machine and the clock speeds...
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    PCSPECIALIST New PC keeps freezing and needing reset

    PC Specialist designed it, I just said I wanted it to be able to run Elite Dangerous...
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    PCSPECIALIST New PC keeps freezing and needing reset

    I've uploaded the first 70-odd OCCT Stability Test screenshots, as requested by PC Specialist Tech Support, for CPU, Linpack, and Memory. Probably a similar number required for 3d adaptive, 3d standard and VRAM still to do...
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    PCSPECIALIST New PC keeps freezing and needing reset

    I don't know how to safely do this. Can you please advise me?
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    PCSPECIALIST New PC keeps freezing and needing reset

    I don't how to check Motherboard Overclock. I'm not very technically minded, can you explain how to do it simply? What are overvoltages? I'm not sure why PC Specialist would've wrongly set up/designed something like the cooler for the processor, with all the testing they did before sending it...
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    PCSPECIALIST New PC keeps freezing and needing reset

    They have asked me (PC Specialist tech support) regarding the thermal throttling to do the following, I will when I get time as there are tens of screens to capture: 1. Download and install HWINFO64: https://www.hwinfo.com/download/ 2. Run HWINFO64 with 'sensors only' ticked. 3. In the bottom...
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    PCSPECIALIST New PC keeps freezing and needing reset

    Thanks, here it is (I didn't configure an overclocked PC via that button on the web page) : Case CORSAIR iCUE 5000X RGB MID TOWER GAMING CASE Promotional Item Get a discount code for 20% off select peripherals at Corsair.com Promotional Code ZZ-PCS-6562-332Z-BT02 Terms & Conditions Processor...
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    PCSPECIALIST New PC keeps freezing and needing reset

    It's doing it again now. Does the usual 3 year warranty cover how the OS is set up to work with the hardware? I.e. if it weren't a hardware problem could they ix any software problem that was making it freeze?
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    PCSPECIALIST New PC keeps freezing and needing reset

    Would that be covered by the warranty? I'm not sure who to contact about it. (Or what to say to them). they couldn't fit the initial 5 fans so told me 4 would be okay: Change to [4 x Corsair AF120 RGB ELITE PWM Fan + Controller Kit] from [5 x Corsair AF120 RGB ELITE PWM Fan + Controller Kit]
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