Recent content by JLockwood

i sympathize with you mate, im currently in an up hill battle with PCS. Our machine is having exactly the same problem, same error codes same weird ability to not get too hot but still fail.. We have had our machine 12 months, its been back twice.. had 1 replacement gpu. PCS blaming it on...

Well well. We have had a response from PCS regarding our machine.. i copy and paste.. Good afternoon, I work on behalf of the refunds team and I was just reaching out regarding your system, I have been asked to contact you following the correspondence you have had with us. Upon looking...

Is your mouse wireless?

We have requested a refund. They have said, verbally on the phone when i called to chase that it will take 14 days to decide. The machine is out of its warranty, but only by 40 days or so and its already been back to them once previously for the same thing. i guess it may take them longer to...

Update.. It would seem that it takes 14 days to decide on a refund according to PCS customer services..

What are the specs of the machine Miji?

PCS still have the machine and are now looking into a refund/credit because im concerned about owning this thing going forward. If i do get a refund/credit ill be giving it straight back to PCS and ordering another machine. Even though im annoyed that the machine is having issues im pleased with...

Yeh i know its bizarre.. the machine has always been flakey but not.. if you know what i mean? It wont play stellaris.. but will render a 4k fuzzy ring for hours.. It makes no sense.. I will say that this has been a progressive fault.. initially after it was returned last time it would play...

The CPU has never been an issue. Our machine seems to be eating the GPU in a few months leading eventually to the machine crashing or crashing back to desktop. I play stellaris, its not a graphically intense game.. But if played on high settings it would load and run for a min or 2 then bye...

Its always run hot.. We were getting temps of 86-90 degrees when the machine was at full load. Given the issues we have had with ours i wonder if the constant heat is causing components to fail prematurely? Sometimes the games would crash out seconds after starting them, i dont think that is...

Hopefully your Octane does not eat its GPU.. Good Luck!!

I bought an octane series laptop from PCS in August 2018. As it stands at this moment in time i have owned the laptop for 433 days. Since taking delivery of the laptop it has been returned due to faults twice and is currently still with PCS. From receiving the laptop i have had issues with it...